This acquisition enables Infosys to deepen its presence in Australia and scale The Missing Link’s technical expertise globally. Read more
So, you’ve just signed off on a new Managed Service. Now what? Read more
Automation is a hot topic in the business world, with companies embracing technology automation to streamline operations and reduce costs. Read more
Threat Intelligence is a rather timely topic, as more employees are working remotely, accessing online systems, and communicating over online... Read more
Attackers are getting faster, stealthier and harder to stop. In this high-stakes environment, speed isn’t just a technical metric—it’s a survival... Read more
Customer satisfaction is the true metric of success for any business. A happy customer is the best ambassador for any company, spreading the good... Read more
How much is non-compliance really costing your business? Regulatory fines, legal disputes, and reputational damage can cripple even the strongest... Read more
AI has become the ultimate enabler—reshaping industries, driving efficiencies, and automating workflows at an unprecedented scale. But with this... Read more
At The Missing Link, our people are at the heart of everything we do. Their expertise and dedication drive IT transformation for our clients,... Read more
Technology should empower your business—not leave it vulnerable to outdated systems and security threats. But on 14 October 2025, Windows 10 will... Read more
At The Missing Link, we believe progress happens through action. This year’s International Women’s Day theme, #AccelerateAction, aligns with our... Read more
At CISO Sydney 2025, industry leaders revealed a stark reality: many organisations believe they have their cyber risk under control, but beneath the... Read more
No one wants to be at the receiving end of a cyber security breach. As businesses and organisations migrate their operations and data to the cloud,... Read more
Cyber security is one of Australia’s fastest-growing industries, with a projected 32% job growth from 2022 to 2032. As cyber threats become more... Read more
Sydney, [25, February 2025] – The Missing Link recognised among leading Managed Service Providers for excellence in IT service delivery, customer... Read more
You’ve brought people back—but now they’re questioning why. Slow wi-fi, glitchy hybrid meetings, and desks that don’t work are driving... Read more
In Operational Technology (OT), control is everything—over processes, production, and safety. But what about access control? Do you know exactly who... Read more
Is your business ready—or are you hoping for the best? The Cyber Security Act 2024, introduced in late 2024, has redefined how Australian businesses... Read more
Understanding IT support levels: What's right for your business? IT support is the backbone of modern businesses, ensuring smooth operations and... Read more
Welcome to the latest edition of The Neural Link! January kicked off the new year with major moves in generative AI – from AI agents that browse the... Read more
Sydney, [5 February, 2025] – The Missing Link, a leading provider of cyber security solutions, has appointed Tim Niblett as Head of Security... Read more
Windows 10 has been the backbone of many businesses for years, but the countdown to its End of Support (EOS) is officially on. Come October 14, 2025,... Read more
[Sydney, Australia – 13 January 2025] – The Missing Link, a leader in intelligent AI and automation solutions collaborates with Flinders University... Read more
Welcome to the latest edition of The Neural Link! As we step into 2025, here’s a look back at the most exciting AI developments from... Read more
Originally posted on LinkedIn. With yet another year under our belt, I took some time to look back on the year that was 2024 and what happened in the... Read more
Your digital perimeter might seem secure, but without full visibility into your external assets, you could be leaving the door open for... Read more
I was recently fortunate enough to join the Cloudflare team on an unforgettable trip to Phuket, Thailand. This was an incentive trip celebrating... Read more
Data breaches, financial losses, and public scandals—they’re all over the news. And behind each story is a question few people think to ask: Why do... Read more
When a cyber-attack strikes, your ability to respond depends on one critical factor: visibility. Yet, most organisations can only see about 62% of... Read more
This audio has been generated with an AI tool. Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their... Read more
What’s Australia’s hottest commodity right now? IT talent. With 70% of ICT roles currently unfilled and tech job vacancies growing faster than almost... Read more
This edition brings you the standout AI news from November, showcasing the field's most exciting developments: Read more
This audio has been generated with an AI tool. Are disconnected systems, repetitive tasks, and scattered data slowing your business down? What if you... Read more
This audio has been generated with an AI tool. “AI is a game-changer.” You’ve heard it before, but what does it actually mean for your business?... Read more
Nation-state cyber threats aren’t new—but today, they’re more intense, far-reaching, and relentless than ever. Once focused on government targets,... Read more
Here’s a reality check: attackers are hiding in plain sight, using your tools and systems against you. This is the unsettling world of Living off the... Read more
Attackers don’t need new malware—they’re turning your systems against you, blending into the shadows of your environment through stealthy Living off... Read more
You’ve taken the big step of choosing a managed IT service provider (MSP). Now, how do you make sure this partnership isn’t just functional but truly... Read more
Ever wondered what it’s like to kickstart your IT career with hands-on experience at one of Australia's leading IT solutions providers? At The... Read more
Welcome to the first edition of the Neural Link, featuring the most compelling stories shaping the AI landscape today. Read more
In a world where downtime, security threats, and IT headaches can cripple your business, more companies are turning to managed services providers... Read more
Think of your business as a fortress. Every system, and every file needs safeguarding. Without a robust cyber security policy, you’re leaving your... Read more
In 2023, a New York law firm faced severe consequences after filing a legal brief containing fabricated case law generated by ChatGPT. This error... Read more
Cybercriminals never take a day off, and your business is always in their crosshairs. But Cyber Security Awareness Month in October serves as a... Read more
Zscaler Partner Summit 2024 - [ANZ] – 24 September, 2024 – The Missing Link today announced that it is the recipient of the Zscaler ANZ Growth... Read more
In just six months, from January to June 2024, 527 businesses fell victim to cyber-attacks, resulting in financial losses, damaged reputations, and... Read more
Cybercriminals don’t just target systems – they target your people. One wrong move by an employee can open the door to a devastating breach, costing... Read more
Your cloud strategy could be the difference between your business thriving or falling behind. Choosing between Public and Private Cloud isn't just a... Read more
Cyber-attacks can strike when you least expect them, crippling operations and locking down crucial data. As cybercriminals become more advanced,... Read more
[SYDNEY, AUSTRALIA 9 September 2024] – The Missing Link, a leading provider of IT solutions across Australia, is thrilled to announce its recognition... Read more
A split-second delay in accessing critical patient data in an aged care facility can have life-threatening consequences. Connectivity failures aren't... Read more
What if you could anticipate cyber threats before they strike, knowing the who, what, and why behind every attack? This isn’t just a cyber security... Read more
As businesses expand, the complexities of managing security operations grow as well. Threat intelligence plays a crucial role in addressing these... Read more
[SYDNEY, AUSTRALIA 8 August 2024] – The Missing Link, an Elite Cloudflare Partner and leading provider of cyber security solutions, proudly announces... Read more
Is your organisation overwhelmed by data, struggling to transform it into an asset? As data governance and compliance become increasingly important,... Read more
This article was originally published on High Performance Laptops. The rise of Generative AI In November 2022, the world was introduced to a... Read more
At The Missing Link, our people are the heart and soul of our success. Their knowledge and expertise empower our clients to achieve remarkable IT... Read more
Phishing attacks have been a persistent threat for decades, but today's cybercriminals have taken these deceptive tactics to new levels of... Read more
Cyberattacks are increasing in frequency and growing in sophistication. Businesses of all sizes are continually at risk as cybercriminals develop... Read more
As the Paris 2024 Olympics approach, get ready to experience the groundbreaking synergy between cutting-edge technology and athletic excellence.... Read more
Never heard of Red Teaming? Put simply; Red Team exercises simulate a real threat actor actively operating against your organisation. Red Team... Read more
[SYDNEY, AUSTRALIA – 10th July 2024] – The Missing Link, a leading Australian IT solutions provider, proudly announces the launch of its innovative... Read more
In the dynamic landscape of cyber security, rapidly detecting, comprehending, and mitigating cyber threats is essential for protecting digital... Read more
At The Missing Link, our people are the driving force behind our success. We take great pride in their knowledge and expertise, which enable our... Read more
Here at The Missing Link, we celebrate our diverse team members every day – and this month, it’s all about acknowledging their unique contribution to... Read more
Did you know that 85% of business leaders believe AI can give their companies a competitive advantage?[1] Yet, scepticism about AI adoption persists... Read more
Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their knowledge and expertise, which helps our clients... Read more
As the dust settles on the recent unveiling of Australia's Federal Budget for 2024-25, it's clear that the government is intensifying its commitment... Read more
SYDNEY, Australia — MAY 15, 2024 — The Missing Link, a leading provider of IT and cloud, cyber security and automation solutions, today announced a... Read more
As the new financial year approaches, it's time for Australian small to medium-sized enterprises (SMEs) to focus on IT planning and budgeting. This... Read more
Modern businesses require resilient wireless networks to keep pace with evolving work models and fluctuating office attendance. Wireless site surveys... Read more
This article was originally published on LinkedIn by The Missing Link's Senior Security Sales Executive, Mali Munasinghe. Read more
Australian small and medium-sized businesses must quickly adapt to the changing digital landscape to stay competitive. Microsoft Power Platform tools... Read more
In our webinar, ‘Maximising Microsoft 365 Copilot: Insights from Early Adopters’, we explored Microsoft 365 Copilot’s practical use across... Read more
We are excited to announce that The Missing Link has attained the distinguished status of Premier Service Delivery Partner for Netskope. This... Read more
[SYDNEY, AUSTRALIA 5 April 2024] – The Missing Link, a leading provider of cyber security solutions, is proud to announce that it has been named... Read more
Here at The Missing Link, one of our mantras is “simplifying the complex world of IT.” Read more
It's no secret that cyber security has become a major concern for individuals and businesses alike in recent years. With high-profile data breaches... Read more
In the ever-changing data security sector, privacy regulations undergo continuous change. With increasing data breaches and cyber threats,... Read more
Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their knowledge and expertise, which helps our clients... Read more
There are a multitude of project management tools on the market these days, so how do you tell them apart and choose the best option for your... Read more
Are vulnerability assessments giving your organisation a false sense of security? Ian Otieno, Cyber Security Account Director at The Missing Link... Read more
It was a big year at The Missing Link last year, which included our win at the 2023 ARN Innovation Awards in the hotly contested Partner Innovation... Read more
What a year! I swear the 'Theory of Relativity' gets truer year on year, as the days rocket past us. IT & Security teams faced a trial by fire in... Read more
The benefits of public cloud computing have been well discussed, with cloud computing becoming an ubiquitous part of business. However, for certain... Read more
Organisations that store sensitive data are facing more and more security threats. It's crucial to protect that data and defend against cyber... Read more
In the constantly evolving landscape of cyber security, vigilance and expertise are key. This was recently highlighted when a critical concern was... Read more
Cyber security is hard. There are a million[1] vendors, who each have a million[1] products, there are a million[1] standards that every business... Read more
A decade ago, when I witnessed the marvels of automation software, I was certain that this was the future of business – I mean, which business... Read more
This article was originally published on TechDay Read more
Security in our digital world is paramount, and for businesses using Microsoft 365 (M365), understanding potential pitfalls in security settings is... Read more
This article was originally published on TechDay Read more
Finding a platform that can meet increasing demand for meetings, reduce costs by consolidating solutions and prioritise security for sensitive... Read more
This article was originally published on Tech Wire Asia. Read more
As businesses rely on technology more and more, the "if it's not broke, don't fix it" mantra is becoming obsolete. Read more
World Backup Day is on the 31st of March – a reminder for all businesses to stay vigilant when it comes to backing up and saving data to protect... Read more
Did you know that the launch of ChatGPT has come with a set of important security implications? Read more
We’re often asked by businesses about the latest in cloud computing and how they can jump on these trends to enable even more innovation in their... Read more
Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their knowledge and expertise, which helps our clients... Read more
Rising inflation, stalling wage growth, increasing pressure on the cost of living, and skills shortages are all current challenges affecting... Read more
Last year was a significant milestone for The Missing Link. We turned 25 years old, baby! Read more
In today's digital age, it's no surprise that businesses are constantly seeking ways to improve their technology infrastructure and stay ahead of the... Read more
The modern workplace is rapidly changing, and it’s bringing a shiny new addition to the C-suite. The Chief Automation Officer (CAO) sits alongside... Read more
Technology might hold the answer to current HR challenges. It’s called robotic process automation (RPA), and here’s everything you need to know to... Read more
Natural disasters. Power outages. Cyber-attacks. All disastrous scenarios which can cause significant damage to businesses and their operations. And,... Read more
It’s officially been over three months since The Missing Link became a CVE Numbering Authority (CNA) - and it’s fair to say we’ve been a little...... Read more
This blog post was contributed by Paul Friend, Security Account Director at The Missing Link. It was originally posted on his LinkedIn profile. You... Read more
This blog post was contributed by Cameron Smith, Principal Security Engineer at The Missing Link. Read more
Feeling the heat lately? If you work in Environmental, social and governance (ESG) reporting, we wouldn’t be surprised. ESG reporting has grown in... Read more
Company culture is a big part of working at The Missing Link and keeping our staff happy is one of our top priorities. We can’t think of a better way... Read more
This article was originally published in: RSL & Services Clubs Association FOCUS Magazine August - October 2022 | Edition #11 The RSL & Services... Read more
Accountants are now equipped with more efficient ways than ever to handle their work and simplify their day-to-day responsibilities with the advent... Read more
The partnership highlights The Missing Link’s mature vulnerability management practices and demonstrates their ongoing commitment to cyber security... Read more
The Missing Link’s Chief Information Security Officer, Aaron Bailey, explores the imperative for organisations to employ, consider and enforce more... Read more
Here at The Missing Link, we celebrate our diverse team members every day – and this month, it’s all about acknowledging their unique contribution to... Read more
Last month, thousands of frustrated Aged Care workers across Australia took part in several rounds of strikes over remuneration, under-staffing, and... Read more
Say it with us: The Great Resignation is well and truly happening. If you’re an IT leader or work in recruitment, it’s likely you’ve started feeling... Read more
Dramatically dubbed “chipageddon” by the media, the global shortage of semiconductor chips is no small hurdle for IT and procurement professionals as... Read more
By now, you should know that a faster website makes your clients happy, they buy more, and they engage more with your content. However, one client in... Read more
As the world was experiencing a global pandemic and people were adjusting to huge changes in their work and home life, a quiet revolution was... Read more
Are you curious about leveraging RPA to combat the Great Resignation? Read more
December 10, 2021 saw the public disclosure of one of the most serious vulnerabilities on the internet in the past 12 months. Read more
If you are interested in modernising your cloud computing, check out our previous post about Windows 365 to better understand what it entails and who... Read more
Security Operation Centres (SOC) are popping up in organisations around the globe, and across just about every industry due to the ever-increasing... Read more
As remote work and hybrid work has become the new norm worldwide, the demand for cloud-based computing has increased significantly. Whether you are a... Read more
Are you a small or midsize business that uses the Microsoft Open License program? From January 1, 2022, you won’t be able to purchase or renew... Read more
COVID-19 has triggered a fundamental shift in consumer shopping behaviour. 76% of online shoppers named convenience the most significant driver for... Read more
If you are like most people, you scanned a Quick Response (QR) code not long ago. Human beings tend to be curious by nature and often can't resist... Read more
A wireless network (or WiFi) is a network that connects devices without any wires. You can set up various access points which will amplify... Read more
I have been with The Missing Link since 2002, and in that time, I’ve watched our team of powerful women grow from just me to 40. Read more
If you’re reading this article, you probably have cybersecurity on your mind. Protection against malicious code (malware) is becoming a high priority... Read more
Many business leaders already know the benefits of Robotic Process Automation (RPA); appreciating the advantages of automating repetitive tasks,... Read more
Patch Management plays a crucial role in mitigating cyberattacks and vulnerability management. Read more
Third-party code is reusable software that has been developed by an external entity to be either freely distributed under an open-source license or... Read more
The Missing Link has recently announced a new partnership with Mendix. The new partnership will allow The Missing Link and our clients to accelerate... Read more
Over the last 40+ years of information security, the world has relied on one common security system: passwords. Password-based authentication has for... Read more
In 2016, the Australian Bureau of Statistics’ online systems experienced four distributed denial of service (DDoS) attacks for its eCensus. According... Read more
Microsoft named them adaptable, resourceful, and persistent. They pose a significant and growing threat to businesses and represent one of the most... Read more
You may have heard the term ‘Security Operations Centre’ or ‘SOC’ before, but do you know what that is and how it can benefit your business? Read more
It’s an unfortunate reality that Australia is facing an IT skills shortage. In fact, according to the Hays Salary Guide Report FY21/22, which is... Read more
The cyber security landscape is rapidly evolving. A few years ago, most threats were generic, but they’re much more targeted these days. Cyber... Read more
Let’s face it. Managing your IT network and devices isn’t something you can “set and forget”. You need to regularly review your needs, your... Read more
We’ve all experienced change over the past 18 months, and we’ve quickly come to realise the importance of having agile systems in place that can... Read more
Are you happy with the level of service you’re currently receiving from your IT provider? Read more
Protect your business with secure e-waste disposal Over the years, I have often wondered where used IT equipment ends up; being in the Industry; you... Read more
When you think of a Security Operations Centre (SOC), what comes to mind? Read more
Technology has always connected us, and now it is more important than ever. In every industry, from small-to-medium businesses to large enterprises,... Read more
Human error is involved in more than 90% of cyber security breaches. With the rise of remote working in 2020, the threat of making the wrong decision... Read more
The Work Stuff I grew up in Hertfordshire in England, but my family came over to Australia a number of times on holidays and we eventually moved here... Read more
The Work Stuff My dream job growing up was to be a Teenage Mutant Ninja Turtle. After that dream was put on hold (but never lost), I realised I... Read more
The Australian cyber threat landscape continues to be challenging for organisations, with data breaches and ransomware attacks becoming more frequent... Read more
Ultimately all businesses need a way to securely connect their users – employees, partners, contractors, customers – to the right applications at the... Read more
The aged care industry is going through an era of huge change and transformation. Read more
With an increasing demand for flexible, mobile, and location-independent work environments, organisations have to adjust and take advantage of cloud... Read more
‘Data visibility’ and ‘Data Loss’ are two of the prevailing challenges for organisations into 2021 and beyond thanks to the upsurge of a dispersed... Read more
Have you ever tried to do something that you had no idea how to go about starting? Read more
The Trojan Horse story is well-known, with the old saying – beware of Greeks bearing gifts. Trojan computer viruses take their name from the hollow... Read more
This blog is the final part of three in our blog series on DMARC. Read more
This blog is part two of three in our blog series on DMARC. Now that you know the basics of Domain-Based Message Authentification Reporting and... Read more
This blog is part one of three in our blog series on DMARC. We've all received an email that looks like it's from an employee or client, but upon... Read more
The advantages of a paperless office are obvious: from saving time for the retrieval of physical documents to improving workforce collaboration,... Read more
It's time to put your entrepreneur hat on and imagine that you're embarking on a new adventure and starting your own dream company. It's a dream come... Read more
On Wednesday 14th of April, Matthew Johnson, one of our senior security consultants released details of a new wireless-based attack dubbed... Read more
We've levelled up, and we are opening an office in the UK! Read more
To be “slow and low” is an Advanced Persistent Threat (APT) signature. Unnoticed, they penetrate security walls and find their way into networks and... Read more
The pandemic has changed the way we work. Last year, 91% of employees asked for modern technology solutions to amp their productivity, especially... Read more
The move to cloud-based services has been a game-changer for the businesses that have implemented full or hybrid solutions, but with this style of... Read more
What used to be an internet oddity has developed into a widely destructive political and social force: Deepfakes. They have become one of the most... Read more
Public cloud adoption is continuing to accelerate as businesses look to reap the benefits of lower costs, maintenance, and near-unlimited... Read more
Collaboration is key in our global economy. More and more companies operate location-independent across multiple countries, capitalising the... Read more
If your business wasn't affected by the events of 2020, then yours was the odd one out. From small businesses to large enterprises, most had to... Read more
Meet Clare Burman-Reynard, Sales Manager at The Missing Link, who uses Microsoft Teams and Microsoft 365 to work closely with our sales team,... Read more
In today’s world, customers hold all the power. With a little help from the internet, customers have an abundance of choices at their fingertips plus... Read more
A career in information technology (IT) is an excellent choice as the tech industry keeps growing in our modern, digital age. Read more
The drive to automate back-office, data-heavy processes is certainly not new. Read more
The Work Stuff As a kid, I loved planes, trains, cars and anything else that got people from one place to another very fast. I would try and remember... Read more
Trust no-one! The ‘Zero Trust’ approach sets up a framework within cyber security that makes one huge assumption: don’t trust anyone who is accessing... Read more
When it comes to cyber security threats, the obvious ones are still lurking (phishing threats and ransomware, for example). However, the increase in... Read more
Jack Misiura, our Application Security Consultant, has detected eight zero-day vulnerabilities in recent weeks and he’s got a whole lot more in the... Read more
The last 12 months have seen an extraordinary amount of global disruption, mainly fueled by COVID-19. The pandemic impacted nearly every aspect of... Read more
Is your organisation moving from cloud first to a cloud smart strategy? Read more
Proofpoint, a leading cyber security and compliance company, recently announced it is extending its partnership with CyberArk, a global leader in... Read more
Is your IT department struggling with data centre sprawl, tedious manual processes, or managing outdated technology? Read more
Hybrid cloud environments experience the highest number of cyberattacks. Read more
The challenges of CFOs are many and diverse: sluggish growth, aggressive competitors, a changing workforce, evolving business models, an explosion of... Read more
It’s no secret that organisations of all sizes face the threat of cyber security attacks. Read more
The robots are coming. This is what we keep hearing! Read more
The implementation of Microsoft Teams has gained momentum over the last year, even more so now as the way we work is rapidly changing. Modern... Read more
Red Team operations aren’t a standard cookie-cutter exercise. Every operation is tailored to achieve bespoke objectives while playing to the... Read more
Red Teaming allows you to test your security, with zero fallout and is becoming an increasingly common strategy in organisations that really want to... Read more
The Work Stuff Growing up, I always wanted to join the Air Force as I was very interested in fighter jets. However, I had a tremendous fear of being... Read more
Just as your Marketing team hires an ad agency to develop campaigns, or your accounts team hires an external firm to audit accounts, your... Read more
Have you ever wondered how Red Teaming works? Quite simply, it is a team of professional hackers using a multi-layered array of tactics, techniques,... Read more
“How’s your disaster recovery plan?” That’s not the sort of question you’d hear at a typical Sunday afternoon barbeque, but it’s an important... Read more
Introducing our new partner Recorded Future The Missing Link team enjoyed some fun and friendly competition recently when they took part in the Alert... Read more
