Most organisations are disciplined when it comes to buying and deploying technology, but that same level of structure rarely carries through to the... Read more
The Missing Link, an Infosys company, officially opened its Sydney Global Security Operations Centre (GSOC), strengthening cyber security... Read more
What is Microsoft 365 E7? Microsoft 365 E7 is Microsoft’s highest enterprise licence tier for organisations that are already using AI at scale and... Read more
Deepfake voice attacks bypass multi-factor authentication by exploiting identity verification processes rather than breaking authentication controls.... Read more
It’s easy to treat partner awards as a moment, but they usually reflect something that’s been building for a while. This year’s CrowdStrike ANZ... Read more
What should you do with leftover end of financial year (EOFY) IT budget? The most effective way to use leftover EOFY IT budget is to commit it to... Read more
If your IT help desk still runs on outdated workflows and clunky ticketing systems, it’s likely slowing your business down. In hybrid, always-on... Read more
A Security Operations Centre (SOC) struggles to keep up with modern threats. Attacks now move much faster and at a greater scale, while most SOCs... Read more
Meet Tiph Berthomiere - Account Executive at The Missing Link At The Missing Link, our people are what set us apart. Their expertise, commitment, and... Read more
Project management often gets reduced to timelines and status reports. In reality, it’s the difference between projects that move forward and... Read more
At the CISO Critical Infrastructure Melbourne conference, similar themes emerged across multiple sessions. Organisations are investing in security,... Read more
Artificial intelligence is now embedded across most organisations. Tools such as Microsoft 365 Copilot, ChatGPT, and other generative AI platforms... Read more
LLMs have expanded what’s possible in web application development. As adoption grows, so does the risk of deploying them insecurely. Read more
World Backup Day on 31 March is a reminder to review your backup strategy. However, backup and disaster recovery are not one-time tasks. It is an... Read more
I recently had my CVE (CVE-2026-21229) published by Microsoft after disclosing a chain that ends in remote code execution (RCE) affecting both... Read more
At the recent Corinium Cloud & Infrastructure conference in Sydney, one theme came up consistently. IT cost isn’t just something you manage anymore.... Read more
The Missing Link has been recognised in Cloudtango’s MSP Select 2026, an annual list honouring the top-performing managed service providers in... Read more
Cyber threats in Australia are increasing in frequency and complexity. The Australian Cyber Security Centre (ACSC) reports a sharp rise in... Read more
Meet Sean Simpson - Graphic Designer at The Missing Link At The Missing Link, our people are what set us apart. Their expertise, commitment and care... Read more
A managed IT support agreement should include proactive monitoring, embedded security controls, measurable KPIs, and strategic alignment. If your... Read more
No one wants to be on the receiving end of a cyber security breach. As organisations rely more heavily on Microsoft 365, identity has become the new... Read more
Security strategy is entering a more disciplined phase as AI adoption, identity sprawl and regulatory pressure move from emerging considerations to... Read more
Gold Coast, Australia – February 18, 2026 – The Missing Link has been recognised as Acquisition Partner of the Year at the Hitachi Vantara Exchange... Read more
Cyber security conversations often begin with a straightforward question: How secure are we? For many organisations, the answer starts with a... Read more
Sales Operations is one of those roles people think they understand. It is often described as “admin support” or “back office”, as though the work... Read more
Internet access is one of the few areas of security still governed by assumptions that have not been meaningfully revisited. Once a user is... Read more
Phishing is one of the oldest and most persistent forms of cyber attack, and in 2026, it’s more convincing and dangerous than ever. Despite decades... Read more
Regulatory fines make headlines. The real damage often happens quietly. Read more
Meet Tayha Young- Service Experience Team Leader at The Missing Link At The Missing Link, our people are what set us apart. Their expertise,... Read more
Deepfakes were once treated as internet tricks or political stunts. Today, they pose a serious cyber security threat. Organisations are increasingly... Read more
Meet John Kim - Security Application Consultant at The Missing Link At The Missing Link, our people are what set us apart. Their expertise,... Read more
SYDNEY, Australia, January 13, 2026 -- The Missing Link today announced it has become a Palo Alto Networks NextWave Diamond Innovator. The Missing... Read more
2025 was a year of significant change - in technology, in AI, and in how our clients navigated an increasingly complex world. AI matured from... Read more
Penetration testing and application security often get oversimplified. People think it's all about breaking in, grabbing data, writing a report, and... Read more
Earlier this year, our Security Account Director, Thomas Naylor, shared a set of bold cyber security predictions for 2025. Some broke new ground,... Read more
Welcome to the latest edition of The Neural Link! In this edition, we track the biggest leaps and shake-ups from the past month. From Gemini 3’s... Read more
Microsoft 365 Copilot for Business, a new SKU built for smaller organisations, is now available. For SMBs, this is the moment AI becomes practical,... Read more
Got old IT hardware gathering dust? You’re not alone. As the year wraps up, many organisations are refreshing devices, upgrading their... Read more
Microsoft 365 Copilot is now live in your environment. Teams are experimenting, building prompts and using AI in their workflows. Read more
AI is changing how businesses work. It enhances productivity, accelerates decision-making, and automates repetitive tasks. But it also introduces new... Read more
Recognised for innovation and excellence across Australia’s technology sector. Read more
Meet Bella Franco- HR Coordinator at The Missing Link At The Missing Link, our people are at the heart of everything we do. Their expertise and... Read more
Microsoft 365 sits at the heart of how modern businesses operate. It connects teams, drives productivity, and increasingly powers AI tools like... Read more
In 2025, cyber threats are impacting Australian businesses more severely than ever. Read more
I recently had the honour of representing The Missing Link at Cloudflare’s Global Connect event in Las Vegas. From the outset, the energy,... Read more
Modern businesses don’t need more tools; they need more from the tools they already have. That’s where Microsoft 365 Business Premium makes a real... Read more
Despite big investments in infrastructure and redundancy, unplanned downtime continues to drain productivity, profits, and trust. Read more
Zero-day vulnerabilities are the cyber security equivalent of a trapdoor. You don’t know it exists until it has already been triggered. By then,... Read more
Recognised for advancing cyber maturity and resilience across Australia’s public sector Read more
Welcome to the latest edition of The Neural Link! The AI race is moving faster than ever. Firmus is partnering with NVIDIA and CDC to build four AI... Read more
You’ve rolled out Microsoft 365 Copilot. It’s switched on, accessible, and available to your teams. But is it having the impact you expected? Are... Read more
With cloud adoption at an all-time high and hybrid work here to stay, your data is no longer tucked neatly behind the perimeter of a corporate... Read more
Encryption that was once considered unbreakable is now on borrowed time. Quantum computing is moving closer to commercial reality, and when it... Read more
Meet Ash Hucker - Security Campaign Manager at The Missing Link At The Missing Link, our people are at the heart of everything we do. Their expertise... Read more
The recognition cements The Missing Link’s leadership in delivering innovative, outcome-focused managed services. Read more
You’ve secured your internal environment. Your defences are strong, and your teams are trained. But what about the vendors and partners who handle... Read more
Data breaches, financial losses, and public scandals - they’re all over the news. And behind each story is a question few people think to ask: Why do... Read more
Every organisation operates within a digital workplace. The difference lies in how well it works. A well-designed digital workplace connects people,... Read more
Every business depends on technology, but what happens when the systems you trust most quietly stop protecting you? Legacy IT can appear stable, but... Read more
If you lead risk, technology, or security, Horizon 2 is your signal to scale. The Australian Cyber Security Strategy 2023–2030 moves into its second... Read more
In cybersecurity, we often talk about good habits: enabling multi-factor authentication, patching systems regularly, and training staff to spot... Read more
Here’s a reality check: attackers are hiding in plain sight, using your tools and systems against you. This is the unsettling world of Living off the... Read more
In 2025, the cybersecurity threat landscape is more complex than ever. Hybrid work models have blurred the boundaries of the traditional perimeter.... Read more
In PwC’s 2025 Global Compliance Survey, 90% of Australian respondents say compliance has become more complex over the past three years, and they’re... Read more
Australia’s IT spending is far from slowing down. According to Gartner, it's forecast to exceed AUD 172 billion in 2026, an 8.9% increase from 2025.... Read more
When Tim Niblett began his career in cybersecurity, firewalls and spam filters were the frontline and prevention was everything. Today, as Head of... Read more
With Australia’s cybersecurity regulations tightening and new obligations coming into effect in 2025, compliance is no longer a once-a-year exercise.... Read more
Cloud adoption is no longer a question of if, it’s how well you manage what’s already in place. In 2025, fine‑tuned control over your cloud... Read more
Welcome to the latest edition of The Neural Link! From Europe’s new AI champion and Google’s latest Gemini upgrade to GPT-5 backlash and a worrying... Read more
AI is evolving fast, and Microsoft 365 Copilot is leading the way. While most users are still learning how to prompt effectively, a new wave of... Read more
The regulatory landscape for financial services is tightening and it’s not just the big players under scrutiny. Small and mid-sized firms are now... Read more
Meet Jake Cleland - Security Consultant at The Missing Link At The Missing Link, our people are at the heart of everything we do. Their expertise and... Read more
As artificial intelligence continues to evolve, so too do the tactics used by cyber attackers. In a feature published by the Australian Information... Read more
Australia’s cybersecurity regulations are shifting fast, and 2025 is shaping up to be a pivotal year. From Privacy Act reform to expanding critical... Read more
Part 1 and Part 2 of this series covered how Identity and Access Management (IAM) supports cyber resilience and enables Zero Trust by enforcing least... Read more
Welcome to the latest edition of The Neural Link! It’s been a busy month in the world of AI model development and the pace isn’t slowing. From... Read more
The recognition places The Missing Link within an exclusive group of the most authoritative voices in business and technology across Australia. Read more
Microsoft 365 Copilot has become the tech buzzword of 2025, driving enthusiasm across sectors eager to tap into the transformative power of... Read more
Rapid adoption of generative AI tools like Microsoft Copilot and ChatGPT has significantly boosted productivity but also introduced substantial data... Read more
In Part 1 of this series, we explored how Identity and Access Management (IAM) is central to cyber resilience, limiting attacker movement, enabling... Read more
Welcome to the latest edition of The Neural Link! This month spotlights the growing tension between innovation and impact. Anthropic’s CEO forecasts... Read more
In June 2025, APRA issued a clear warning to the superannuation industry: too many funds are falling short of their obligations under CPS 234. In a... Read more
Meet Kaela Lee – Security Consulting Operations Manager at The Missing Link At The Missing Link, our people are at the heart of everything we do.... Read more
After weighing the pros and cons of cloud and on-prem infrastructure, many SMBs are now choosing cloud, either fully or as part of a hybrid strategy.... Read more
Identity is no longer a back-office function or a compliance checkbox. It is your first line of defence. In today’s threat landscape, where attackers... Read more
Cloud adoption is accelerating among Australian small and mid-sized businesses (SMBs), driven by the need for flexibility, scalability, and cost... Read more
Managed Detection and Response (MDR) is more than a buzzword. It’s a hands-on, outcomes-driven approach to security operations. At its core, MDR... Read more
The last financial year wasn’t defined by one big trend, but by a series of pressure points that reshaped how IT leaders think about strategy.... Read more
The recognition cements The Missing Link’s leadership in delivering innovative, outcome-focused managed services. Read more
Microsoft has confirmed that support for Windows 10 will officially end in October 2025. That means no more security patches, no bug fixes, and no... Read more
Copilot’s power is in how you use it Microsoft 365 Copilot is one of the most powerful tools in the modern workplace, but it’s also one of the most... Read more
Meet Muhammad Islam – Principal Security Architect at The Missing Link At The Missing Link, our people are at the heart of everything we do. Their... Read more
Cybersecurity has never been more complex or more relentless. From nation-state actors to opportunistic ransomware groups, threats are growing in... Read more
Most businesses understand that effective patching is an essential part of maintaining your security posture and managing cyber risk. Yet, in... Read more
Cloud technology has become foundational to how modern businesses operate, but with flexibility also comes risk. As organisations shift more... Read more
As the end of financial year (EOFY) approaches, IT leaders face more than just reporting deadlines. It’s a natural inflection point and a time to... Read more
It’s widely recognised that human error is one of the most significant risks facing enterprise security today. Security leaders are well aware of the... Read more
Cyber attacks are not isolated events, they’re constant, targeted and costly. According to the latest Annual Cyber Threat Report by ASD, a cybercrime... Read more
The surge in generative AI tools has transformed how we think about work. From creative brainstorming to document automation, platforms like... Read more
Meet Paul Emerson – Principal Security Architect at The Missing Link At The Missing Link, our people are at the heart of everything we do. Their... Read more
Welcome to the latest edition of The Neural Link! This month’s headlines show AI accelerating across policy, platforms, and productivity. Australia’s... Read more
If you’re looking for the best business laptops available in 2025, then look no further. Whether you need an ultra-slim enterprise laptop, a... Read more
In a world where new vulnerabilities are discovered daily, patch management is no longer a ‘nice-to-have’, it’s essential. Yet, many organisations... Read more
The biggest vulnerability in your cybersecurity strategy isn’t hidden in your infrastructure, it’s sitting at a desk (or working from home).... Read more
Cyber threats have evolved dramatically in recent years and businesses that fail to adapt are facing greater risk than ever before. In 2025, disaster... Read more
This acquisition enables Infosys to deepen its presence in Australia and scale The Missing Link’s technical expertise globally. Read more
So, you’ve just signed off on a new Managed Service. Now what? Read more
Automation is a hot topic in the business world, with companies embracing technology automation to streamline operations and reduce costs. Read more
Threat Intelligence is a rather timely topic, as more employees are working remotely, accessing online systems, and communicating over online... Read more
Attackers are getting faster, stealthier and harder to stop. In this high-stakes environment, speed is no longer a nice-to-have in cyber security.... Read more
Customer satisfaction is the true metric of success for any business. A happy customer is the best ambassador for any company, spreading the good... Read more
AI has become the ultimate enabler—reshaping industries, driving efficiencies, and automating workflows at an unprecedented scale. But with this... Read more
At The Missing Link, our people are at the heart of everything we do. Their expertise and dedication drive IT transformation for our clients,... Read more
In today’s hybrid working world, communication tools need to do more than just connect calls. T hey must power seamless collaboration, intelligent... Read more
Technology should empower your business—not leave it vulnerable to outdated systems and security threats. But on 14 October 2025, Windows 10 will... Read more
At The Missing Link, we believe progress happens through action. This year’s International Women’s Day theme, #AccelerateAction, aligns with our... Read more
At CISO Sydney 2025, industry leaders revealed a stark reality: many organisations believe they have their cyber risk under control, but beneath the... Read more
Cyber security is one of Australia’s fastest-growing industries, with a projected 32% job growth from 2022 to 2032. As cyber threats become more... Read more
Sydney, [25, February 2025] – The Missing Link recognised among leading Managed Service Providers for excellence in IT service delivery, customer... Read more
You’ve brought people back—but now they’re questioning why. Slow wi-fi, glitchy hybrid meetings, and desks that don’t work are driving... Read more
In Operational Technology (OT), control is everything—over processes, production, and safety. But what about access control? Do you know exactly who... Read more
Is your business ready—or are you hoping for the best? The Cyber Security Act 2024, introduced in late 2024, has redefined how Australian businesses... Read more
Understanding IT support levels: What's right for your business? IT support is the backbone of modern businesses, ensuring smooth operations and... Read more
Welcome to the latest edition of The Neural Link! January kicked off the new year with major moves in generative AI – from AI agents that browse the... Read more
Sydney, [5 February, 2025] – The Missing Link, a leading provider of cyber security solutions, has appointed Tim Niblett as Head of Security... Read more
Windows 10 has been the backbone of many businesses for years, but the countdown to its End of Support (EOS) is officially on. Come October 14, 2025,... Read more
[Sydney, Australia – 13 January 2025] – The Missing Link, a leader in intelligent AI and automation solutions collaborates with Flinders University... Read more
Welcome to the latest edition of The Neural Link! As we step into 2025, here’s a look back at the most exciting AI developments from... Read more
Originally posted on LinkedIn. With yet another year under our belt, I took some time to look back on the year that was 2024 and what happened in the... Read more
Your digital perimeter might seem secure, but without full visibility into your external assets, you could be leaving the door open for... Read more
I was recently fortunate enough to join the Cloudflare team on an unforgettable trip to Phuket, Thailand. This was an incentive trip celebrating... Read more
When a cyber-attack strikes, your ability to respond depends on one critical factor: visibility. Yet, most organisations can only see about 62% of... Read more
This audio has been generated with an AI tool. Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their... Read more
What’s Australia’s hottest commodity right now? IT talent. With 70% of ICT roles currently unfilled and tech job vacancies growing faster than almost... Read more
This edition brings you the standout AI news from November, showcasing the field's most exciting developments: Read more
This audio has been generated with an AI tool. Are disconnected systems, repetitive tasks, and scattered data slowing your business down? What if you... Read more
This audio has been generated with an AI tool. “AI is a game-changer.” You’ve heard it before, but what does it actually mean for your business?... Read more
Nation-state cyber threats aren’t new—but today, they’re more intense, far-reaching, and relentless than ever. Once focused on government targets,... Read more
Attackers don’t need new malware—they’re turning your systems against you, blending into the shadows of your environment through stealthy Living off... Read more
You’ve taken the big step of choosing a managed IT service provider (MSP). Now, how do you make sure this partnership isn’t just functional but truly... Read more
Ever wondered what it’s like to kickstart your IT career with hands-on experience at one of Australia's leading IT solutions providers? At The... Read more
Welcome to the first edition of the Neural Link, featuring the most compelling stories shaping the AI landscape today. Read more
Choosing the right managed service provider (MSP) comes down to five key factors: scalability, response times, security capability, strategic... Read more
Think of your business as a fortress. Every system, and every file needs safeguarding. Without a robust cyber security policy, you’re leaving your... Read more
Could your business survive a targeted cyber attack? With cybercriminals becoming more sophisticated and attacks growing more devastating, no... Read more
In 2023, a New York law firm faced severe consequences after filing a legal brief containing fabricated case law generated by ChatGPT. This error... Read more
Cybercriminals never take a day off, and your business is always in their crosshairs. But Cyber Security Awareness Month in October serves as a... Read more
Zscaler Partner Summit 2024 - [ANZ] – 24 September, 2024 – The Missing Link today announced that it is the recipient of the Zscaler ANZ Growth... Read more
In just six months, from January to June 2024, 527 businesses fell victim to cyber-attacks, resulting in financial losses, damaged reputations, and... Read more
Cybercriminals don’t just target systems – they target your people. One wrong move by an employee can open the door to a devastating breach, costing... Read more
Your cloud strategy could be the difference between your business thriving or falling behind. Choosing between Public and Private Cloud isn't just a... Read more
Cyber-attacks can disrupt your business without warning, locking systems and exposing sensitive data. As threats become more advanced, relying on... Read more
[SYDNEY, AUSTRALIA 9 September 2024] – The Missing Link, a leading provider of IT solutions across Australia, is thrilled to announce its recognition... Read more
A split-second delay in accessing critical patient data in an aged care facility can have life-threatening consequences. Connectivity failures aren't... Read more
What if you could anticipate cyber threats before they strike, knowing the who, what, and why behind every attack? This isn’t just a cyber security... Read more
As businesses expand, the complexities of managing security operations grow as well. Threat intelligence plays a crucial role in addressing these... Read more
[SYDNEY, AUSTRALIA 8 August 2024] – The Missing Link, an Elite Cloudflare Partner and leading provider of cyber security solutions, proudly announces... Read more
Is your organisation overwhelmed by data, struggling to transform it into an asset? As data governance and compliance become increasingly important,... Read more
This article was originally published on High Performance Laptops. The rise of Generative AI In November 2022, the world was introduced to a... Read more
At The Missing Link, our people are the heart and soul of our success. Their knowledge and expertise empower our clients to achieve remarkable IT... Read more
Phishing attacks have been a persistent threat for decades, but today's cybercriminals have taken these deceptive tactics to new levels of... Read more
Cyberattacks are increasing in frequency and growing in sophistication. Businesses of all sizes are continually at risk as cybercriminals develop... Read more
As the Paris 2024 Olympics approach, get ready to experience the groundbreaking synergy between cutting-edge technology and athletic excellence.... Read more
[SYDNEY, AUSTRALIA – 10th July 2024] – The Missing Link, a leading Australian IT solutions provider, proudly announces the launch of its innovative... Read more
In the dynamic landscape of cyber security, rapidly detecting, comprehending, and mitigating cyber threats is essential for protecting digital... Read more
At The Missing Link, our people are the driving force behind our success. We take great pride in their knowledge and expertise, which enable our... Read more
Here at The Missing Link, we celebrate our diverse team members every day – and this month, it’s all about acknowledging their unique contribution to... Read more
Did you know that 85% of business leaders believe AI can give their companies a competitive advantage?[1] Yet, scepticism about AI adoption persists... Read more
Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their knowledge and expertise, which helps our clients... Read more
As the dust settles on the recent unveiling of Australia's Federal Budget for 2024-25, it's clear that the government is intensifying its commitment... Read more
SYDNEY, Australia — MAY 15, 2024 — The Missing Link, a leading provider of IT and cloud, cyber security and automation solutions, today announced a... Read more
As the new financial year approaches, it's time for Australian small to medium-sized enterprises (SMEs) to focus on IT planning and budgeting. This... Read more
Modern businesses require resilient wireless networks to keep pace with evolving work models and fluctuating office attendance. Wireless site surveys... Read more
This article was originally published on LinkedIn by The Missing Link's Senior Security Sales Executive, Mali Munasinghe. Read more
Australian small and medium-sized businesses must quickly adapt to the changing digital landscape to stay competitive. Microsoft Power Platform tools... Read more
In our webinar, ‘Maximising Microsoft 365 Copilot: Insights from Early Adopters’, we explored Microsoft 365 Copilot’s practical use across... Read more
We are excited to announce that The Missing Link has attained the distinguished status of Premier Service Delivery Partner for Netskope. This... Read more
[SYDNEY, AUSTRALIA 5 April 2024] – The Missing Link, a leading provider of cyber security solutions, is proud to announce that it has been named... Read more
Here at The Missing Link, one of our mantras is “simplifying the complex world of IT.” Read more
It's no secret that cyber security has become a major concern for individuals and businesses alike in recent years. With high-profile data breaches... Read more
In the ever-changing data security sector, privacy regulations undergo continuous change. With increasing data breaches and cyber threats,... Read more
Here at The Missing Link, our people are the engine of our company. We’re immensely proud of their knowledge and expertise, which helps our clients... Read more
There are a multitude of project management tools on the market these days, so how do you tell them apart and choose the best option for your... Read more
Are vulnerability assessments giving your organisation a false sense of security? Ian Otieno, Cyber Security Account Director at The Missing Link... Read more
It was a big year at The Missing Link last year, which included our win at the 2023 ARN Innovation Awards in the hotly contested Partner Innovation... Read more
What a year! I swear the 'Theory of Relativity' gets truer year on year, as the days rocket past us. IT & Security teams faced a trial by fire in... Read more
The benefits of public cloud computing have been well discussed, with cloud computing becoming an ubiquitous part of business. However, for certain... Read more
Organisations that store sensitive data are facing more and more security threats. It's crucial to protect that data and defend against cyber... Read more
In the constantly evolving landscape of cyber security, vigilance and expertise are key. This was recently highlighted when a critical concern was... Read more
Cyber security is hard. There are a million[1] vendors, who each have a million[1] products, there are a million[1] standards that every business... Read more
A decade ago, when I witnessed the marvels of automation software, I was certain that this was the future of business – I mean, which business... Read more
This article was originally published on TechDay Read more
Security in our digital world is paramount, and for businesses using Microsoft 365 (M365), understanding potential pitfalls in security settings is... Read more
The Missing Link acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islanders of all communities who also work and live on this land.