Microsoft 365 Copilot for Business: What you need to know

Microsoft 365 Copilot for Business, a new SKU built for smaller organisations, is now available. For SMBs, this is the moment AI becomes practical, without the complexity. 

Until now, powerful AI tools were mostly out of reach for non-enterprise organisations. With this release, Microsoft has opened the door to the same game-changing features at a price point that fits growing teams. 

If you lead IT, operations, or strategy in a business with under 300 users, this guide will show what Copilot for Business can unlock for your team, your day-to-day work, and your future. 

What is Microsoft 365 Copilot for Business? 

Microsoft 365 Copilot for Business is an AI-powered add-on for Microsoft 365 Business plans – Basic, Standard, and Premium – that integrates Copilot’s capabilities into the Microsoft apps you already work in every day. 

• • Eligibility: Businesses with up to 300 users 

• • Price: $21 per user/month 

• • Delivery: Available via Microsoft Cloud Solution Provider (CSP), like The Missing Link, or directly from Microsoft 

• • Features: Same AI functionality as the $30 Enterprise SKU 

That means you get access to AI-driven features like: 

• • Summarising lengthy email threads in Outlook 

• • Drafting documents and presentations in Word and PowerPoint 

• • Turning raw data into visual insights in Excel 

• • Automating tasks across Teams and Microsoft Loop. 

You get the full enterprise-grade Copilot experience, without the enterprise-level complexity or cost. 

Why this launch matters  

Let’s cut to it. This is the first time enterprise-level AI productivity has been accessible to small and mid-sized businesses. 
Until now, adopting AI meant buying bespoke tools, retraining teams, or compromising on security. Copilot for Business changes that, making it easier to get real impact with fewer barriers. 

5 ways Copilot for Business delivers real value 

1. 1. Familiar tools, smarter workflows - Copilot is built into Microsoft 365 apps like Outlook, Word, Excel, and Teams. No need to learn new software. 

1. 2.  Lower price point - At $21 per user/month, it’s a practical investment for big productivity gains. 

1. 3. Enterprise-grade security - Built on Microsoft’s trusted, secure cloud. 

1. 4. Levels the playing field – Smaller teams now access the same AI power as large enterprises. 

1. 5. Immediate impact - Automate admin, summarise meetings, generate content, and more, from day one. 

Whether you’re in healthcare, finance, legal, or professional services, this launch levels the field. 

Copilot plans: How does Business compare? 

Here’s a quick snapshot of how Microsoft Copilot for Business stacks up against other versions: 

Figure 1: Microsoft’s three Copilot offerings: Chat, Business, and Enterprise tiers. 

New bundles and pricing options 

To make adoption easier, Microsoft now offers Copilot Business bundled with Microsoft 365 Business plans. You can choose options with or without an annual commitment, depending on your needs and budget. 

Tip: Bundles are available via Microsoft CSPs, with flexible billing options. 

Microsoft promotional pricing  

For a limited time, Microsoft is offering promotional pricing on Copilot Business, both as a standalone add-on and bundled with M365 Business plans, from 1 December 2025 to 31 March 2026. 

• Copilot + Business Basic: $22.00/user/month (12-month commitment) 

• Copilot + Business Premium: $22.00/user/month (12-month commitment) 

• Copilot + Business Premium (Monthly): $37.00/user/month (flexible billing) 

Note: Promotional pricing ends 31 March 2026. Terms and conditions apply. 

Licensing, limitations, and getting started 

Getting started with Copilot is straightforward, but there are a few important licensing and rollout details worth knowing first. 

• Eligibility: You need to be on a Microsoft 365 Business SKU (Basic, Standard, or Premium) and have 300 users or fewer. 

• Bundles available: For example, Microsoft 365 Business Premium + Copilot = $32 per user/month. 

• Switching mid-term: If you’re already on the Enterprise Copilot SKU, you can’t downgrade to Business mid-term. You’ll need to wait for renewal. 

• Billing: Choose between annual upfront payments or monthly, with a 5% uplift. 

Not sure what’s right for your business? We’ll help you make sense of it and find the best fit. 

The Missing Link: Your Copilot deployment partner 

Successful AI adoption starts with the right licensing, but hinges on your readiness to use it well. 

At The Missing Link, we help you assess whether your environment, data, and users are prepared for Microsoft 365 Copilot. We’ll: 

• Conduct a Copilot Readiness Assessment 

• Help you align licensing with your business needs 

• Roll out Copilot safely and securely, with minimal disruption 

• Provide hands-on training so your team gets value from day one 

We’re a Microsoft Solutions Partner, trusted by hundreds of SMBs, and backed by Infosys. Whether you’re just exploring Copilot or ready to roll it out, we can guide you through it. 

Ready to explore Copilot for your business? 

Start with a Copilot Readiness Assessment from The Missing Link. 

Put AI to work where it counts: in your daily operations, your people, and your data. We’ll help you do it the smart way. 

Contact us to get started.