Harnessing digital transformation and the cloud

In the last few years, we’ve seen Governments of all levels accelerate their digital transformation journeys to reflect the dramatic changes happening in the world. At the forefront, governments are focused on scaling their digital infrastructure, creating a digital-savvy workplace and investing in community-wide connectivity. At The Missing Link, we’ve played an essential role in helping agencies adopt a cohesive approach to modernising their digital capabilities. We focus on creating a seamless digital experience by leveraging cloud computing to support more agile, productive and cost-effective operations. We also support Government agencies looking to maintain a hybrid, or remote workforce, as their permeant operating system.

Enhancing infrastructure resilience

Federal, State, and Local Governments account for approximately one-third of cyber security incidents reported each year. This number is expected to continually increase due to the opportunities afforded to malicious actors and the obligation to report significant cyber security incidents. Threats can range from foreign state-sponsored cyber incidents, cyber attacks that seek to disrupt critical infrastructure to petty criminals looking to exploit Government records for personal gain. Unfortunately, with the independence Government agencies have on each other, even a single point of vulnerability could quickly result in a large-scale disruption. At The Missing Link, we help Government agencies meet Governance and Compliance requirements, including ASD Essential 8, to secure their infrastructure, apps, devices and data.

Ramping up Intelligent Automation

Our capabilities allow Government agencies to leverage Automation to increase efficiency and migrate human resources to higher-value tasks. From end-to-end customer service automation, document processing and identity verification to claim reviews and retrievals, we will show you the value of Automation in the Government sector.

Government | The Missing Link

Here at The Missing Link, we have 24 years of experience working across all levels of Government; Local, State and Federal.

As a leading provider serving the Government sector, we understand and meet the stringent compliance criteria and have the appropriate certifications and accreditations required.

Our experience working with Government customers expands beyond the baseline, our Approved Supplier status allows us to work at the highest prequalification type for a broad range of capabilities.

We follow global best practices to ensure we are managing all information security risks effectively; we are ISO 27001 certified.

Approved Government and Supplier Lists

NSW IT&C Products, Services & Consulting for Local Government
NSW Government ICT Services Scheme (SCM0020) - Registered & Advanced Supplier
QLD Government ICT Services Panel (ICTSS.1303B), Queensland
Information Technology Contracting (QITC)
Local Buy (QLD)
VendorPanel (VIC)
Digital Marketplace
Buy ICT
Commercial Off The Shelf (COTS) Panel
Cloud Services Panel

Harnessing digital transformation and the cloud

In the last few years, we’ve seen Governments of all levels accelerate their digital transformation journeys to reflect the dramatic changes happening in the world. At the forefront, governments are focused on scaling their digital infrastructure, creating a digital-savvy workplace and investing in community-wide connectivity.

At The Missing Link, we’ve played an essential role in helping agencies adopt a cohesive approach to modernising their digital capabilities. We focus on creating a seamless digital experience by leveraging cloud computing to support more agile, productive and cost-effective operations.

We also support Government agencies looking to maintain a hybrid, or remote workforce, as their permeant operating system.
Enhancing infrastructure resilience

Federal, State, and Local Governments account for approximately one-third of cyber security incidents reported each year. This number is expected to continually increase due to the opportunities afforded to malicious actors and the obligation to report significant cyber security incidents.
Threats can range from foreign state-sponsored cyber incidents, cyber attacks that seek to disrupt critical infrastructure to petty criminals looking to exploit Government records for personal gain. Unfortunately, with the independence Government agencies have on each other, even a single point of vulnerability could quickly result in a large-scale disruption.
At The Missing Link, we help Government agencies meet Governance and Compliance requirements, including ASD Essential 8, to secure their infrastructure, apps, devices and data.
Ramping up Intelligent Automation

Our capabilities allow Government agencies to leverage Automation to increase efficiency and migrate human resources to higher-value tasks. From end-to-end customer service automation, document processing and identity verification to claim reviews and retrievals, we will show you the value of Automation in the Government sector.

Why choose The Missing Link for your next project?

As a micro-company, we have no IT resources in-house, so we rely on The Missing Link to manage our infrastructure and maintain our IT security. The team is excellent to work with, detail-orientated and focused on the output. Every person we engage with is different and refreshing to interact with and despite being a small company, we’ve never felt competing priorities impact us. They’re like the IT department of a corporation – only much more responsive.

Kathryn Kerr - Financial Adviser Standards and Ethics Authority

The Missing Link helped us to understand our current level of maturity against the ASD Essential 8. The expertise and in-depth knowledge provided by their Security Consultants helped us immensely to decipher where we currently stand and they delivered a roadmap to improve our overall security posture as well. Their team were very easy to deal with, and at the end of the project, they delivered a brilliant report that included concise action items. I would highly recommend The Missing Link to any organisation looking to implement the ASD Essential 8.

Michael Bouchaud - Department of Premier and Cabinet (VIC)