Outsource your help desk to ours and free up staff - let us handle the IT issues while you focus on growing your business, serving customers and increasing revenue.
We have a responsive team on hand to assist your business whenever you need it. Our support model is based on the ITIL framework and our skilled team is available 24/7 locally
As your business grows, technology continues to evolve, and the way we work changes, it’s becoming harder to keep up with the management and service of new technologies. At The Missing Link, we have a highly responsive, well-trained service delivery team that can assist you to keep operations running smoothly.
Our Service Desk responds to a wide range of incidents and service requests from single-user technical issues to organisation-wide system outages - all through a Single Point of Contact (SPOC). Our support model is based on the ITIL framework, and our skilled team is available 24/7 locally for remote support.