Service Desk (IT Helpdesk).

You can count on our local IT Helpdesk to own and resolve your technical issues while providing a quality service experience

Outsource your help desk to ours and free up staff - let us handle the IT issues, while you focus on growing your business

We have a responsive team on hand to assist your business whenever you need it. Our support model is based on the ITIL framework and our skilled team is available 24/7 locally

As your business grows and technology continues to evolve, it can be difficult to keep up. New IT and infrastructure may require skilled resources to manage and support. Your business simply may not have the employees or time available to keep up with the management and service of these new technologies.

At The Missing Link, we have a highly responsive, well-trained service team that can assist. Our Service Desk will manage your IT and infrastructure, so you don’t have to. They will provide assistance whenever and wherever possible, helping your staff and clients with any IT queries they may have.

You can rest assured that things will always run smoothly, no matter the problem. Our Service Desk is available 24/7 and can aid with a range of issues. Your staff can focus on their tasks, whilst our staff can look after the rest for you. Whatever your needs are, we have the expertise across the entire IT landscape where you need it most. Our experienced team can supplement yours or even be your team. By outsourcing your IT, you can gain round-the-clock access to leading IT experts while reducing your overall IT maintenance costs. It’s a great way to maximise your IT return on investment. 

Your managed service desk

Our Managed Services, such as our End User Management, are available to customise or package as your business requires. We’re constantly improving the effectiveness and productivity of your team so your business can run effectively.

Ensure things are always running smoothly

Work more effectively

By outsourcing your Service Desk to ours, you can free up time for your employees to focus on more meaningful work.

Stay up to date, always

With our Service Desk, you can keep your technology up to date and running smoothly.

Maximise return on investment

Gain round-the-clock access to leading IT experts while reducing your overall IT maintenance costs.

Specialised knowledge

Our team is highly skilled across the entire IT landscape, so they can support your business where you need it most.

Perfect Partner Experience