Operation Technology (OT) Security.

Build resilience and protect your operational technology infrastructure and industrial control systems with our specialised security services

Increase your monitoring and control capabilities

Operational Technology (OT) refers to computing systems that are used to manage industrial operations

While it may seem that OT is a new thing, it’s actually been around for a while. OT is already part of our everyday life – you can see it in the transportation industry, as well as the oil & gas, mining, and utility industries. It’s built into the design of facilities and office buildings.

OT has evolved over time to become more agile. OT can be used to monitor and control hardware remotely and can streamline your systems in order to enable you to operate more efficiently. OT can also enable the operational data to be turned into helpful insights to drive operational efficiency and competitive advantage, and help reduces unplanned downtime by monitoring for early signs of trouble then act quickly.

Our team at The Missing Link want to help you secure your OT with best practices, reduce downtime, and assist you to connect valuable data with results. We look to specify, commission and maintain systems that improve the safety, efficiency and performance of an organisations OT network.

OT can help to bring systems together which then enables an organisation to streamline their processes. By operating more efficiently, organisations can be more productive. When looking for OT support, we recommend that you look for a partner that can offer solutions that will help you achieve best practices for securing their networks.

At The Missing Link, we use OT security to protect your business against cyberattacks, and we provide comprehensive OT network visualization and asset inventory.

Your partner in OT Security

Our solution is designed to automate, monitor, and manage industrial machinery operations, using custom protocols and software to communicate with legacy and proprietary systems.

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Automate, monitor and manage cyber hygiene across your OT environment

Streamlined systems

OT can help to bring systems together, which then enables an organisation to streamline its processes. By operating more efficiently, organisations can be more productive.

Secure OT best practices

Ensure all your operational systems are using the best practices within the industry, and ensure your devices are always using the latest security.

Improved data

OT data can help enable the development of valuable insights which can be used to drive operational efficiency and competitive advantage.

Reduce unplanned downtime

OT security can help reduce unplanned downtime by monitoring for early signs of trouble then act quickly.

FAQs

  • What are the Components of Operational Technology (OT)? 

    Operational Technology includes Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA) systems, programmable logic controllers (PLCs), sensors, and field devices that manage industrial processes.

    These systems control physical operations in sectors such as mining, utilities, transport, and manufacturing.

    The Missing Link secures OT environments by identifying critical assets, mapping communication flows, and protecting legacy and proprietary systems.

     

  • What is OT integration?

    OT integration refers to connecting Operational Technology systems with traditional IT systems to enable data visibility, monitoring, and operational optimisation.

    As IT and OT converge, security risk increases due to expanded attack surfaces.

    The Missing Link designs secure IT–OT integration frameworks that preserve operational continuity while protecting industrial networks from cyber threats.

  • Why is OT security different from traditional IT security?

    OT environments prioritise availability and safety over system uptime alone.

    Unlike standard IT systems, many OT assets run legacy software and cannot be easily patched or taken offline.

    The Missing Link implements segmentation, network visibility, and compensating controls tailored to industrial environments to reduce risk without disrupting operations.

  • What should you look for when choosing an OT security partner?

    An OT security partner should understand industrial protocols, legacy environments, and safety-critical systems.

    Look for experience in asset discovery, network segmentation, monitoring, and compliance alignment with frameworks such as ISM or critical infrastructure requirements.

    The Missing Link combines cyber security expertise with industrial system awareness to protect operational environments effectively.

  • How can OT security reduce operational downtime?

    Cyber incidents in OT environments can halt production, disrupt supply chains, and create safety risks.

    Proactive monitoring, asset inventory, anomaly detection, and secure configuration reduce the likelihood of unplanned outages.

    The Missing Link designs OT security programs that strengthen resilience while maintaining operational efficiency.

Perfect Partner Experience

The new platform is continually kept up to date with categorisation and profiling of new threats and classification of existing traffic. Being able to focus on what is actually happening rather than reacting to close a new threat has saved a lot of time. Being able to see where our compliance was not 100%, we were able to act early and educate our people on the dangers and implications of not following our policies. This has helped us pro-actively understand patterns and educate our staff about the risks of the Internet before we have a serious incident.

David Lucas | Customer Solutions Manager, George Weston Foods