Cloud Services.

The Missing Link can customise a cloud solution to take your business into the future with flexibility, reliability, performance and security

Wherever, Whenever. Share. Collaborate. Inform.

SmartCLOUD

You need Smart, not complicated. Check out our practical, approachable private cloud service built with tender loving care for growing businesses.

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Public Cloud

Take advantage of external cloud infrastructure in a multi-tenant environment, and only pay for what you use.

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Private Cloud

Your single-tenant cloud environment will ensure you're equipped to meet unpredictable demands with speed, security, flexibility and disaster recovery.

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Hybrid Cloud

Effectively manage both on-premise and external cloud infrastructure in one streamlined IT solution.

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Cloud is essential

For many businesses worldwide, cloud computing and a cloud strategy have become essential to meet an increasingly mobile workforce's access needs.

Cloud technology promotes collaborative workplaces by developing a flexible, cost-efficient and scalable cloud infrastructure that gives your teams access to data and programs over the internet, ensuring they can take advantage of instant, yet secure access wherever they are.

There are several cloud services solutions to choose from, and at The Missing Link, our experienced project managers and certified architects and engineers are here to advise and help you make a decision that will drive your business forward with ease. As a cloud expert, our specialists will work with you to understand your business needs and assess your existing infrastructure. Then we'll customise a cloud solution uniquely for you - whether that's a public cloud service, private or hybrid cloud-based environment.

Based on our extensive experience, we recommend the most appropriate cloud service provider for your business, choosing from market-leading partners like Microsoft Azure, and Amazon Web Service. We'll also advise on virtual machine rightsizing, networking, storage, automation and Software as a Service (SaaS) that is best suited to maximise your business growth over time.

The Missing Link's comprehensive recommendations will take into account data sovereignty, compliance and regulatory issues, as well as your organisation's risk tolerance. Our award-winning security team will ensure your cloud services and infrastructure deliver a future-ready solution that guarantees flexibility, reliability, performance and security over the long term.

Your partner in cloud

The Missing Link is an established Australian based organisation. When you partner with our team, your users will be able to access our expertise as time goes by, ensuring your cloud transformation needs are met and you maximise your investment in the cloud.

 

 

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FAQs

  • Why is cloud computing essential?

    In today’s digital-first world, cloud computing is no longer optional, it’s foundational. With remote work, BYOD, and hybrid teams now the norm, businesses need flexible, secure, and scalable access to data and systems.
     
    Cloud solutions can promote collaborative workplaces by developing a flexible, cost-efficient and scalable cloud infrastructure. It gives your teams access to data and programs over the internet, ensuring they can take advantage of instant yet secure access wherever they are.
     
    Additionally, cloud solutions offer substantially more storage while taking up substantially less office space. They’re also a significant factor in protecting your business against threats like ransomware while also playing key roles in disaster recovery and backup recovery. 

  • How does cloud data storage work?

    Cloud storage allows your business to access data and applications over the internet instead of relying on in-office servers. Your data is stored securely in data centres managed by trusted providers like Microsoft Azure or Amazon Web Services.

    We help you choose between public, private, or hybrid cloud environments, based on your data needs, risk tolerance, and compliance obligations. Our certified experts design, deploy and manage your environment so your team can work securely and efficiently, wherever they are.

  • What are the benefits of cloud services?

    Cloud services empower your business to work smarter, faster, and more securely. Benefits include:

    • On-demand scalability – Adjust infrastructure as your business grows

    • Cost efficiency – Only pay for the services you use

    • Anywhere access – Enable secure remote and hybrid work

    • Up-to-date tools – Through SaaS platforms like Microsoft 365

    • Business continuity – With automated backup, recovery, and redundancy

    • Stronger security – Supported by our best-in-class partners

    The Missing Link works with leading vendors to ensure your cloud environment is not just functional, but future-ready.

  • What is QMTH?

    QMTH stands for Qualified Multitenant Hoster. As a QMTH partner, The Missing Link is authorised to host Windows virtual machines and Microsoft 365 (including Office 365 E3/E5) via shared or dedicated hardware using Shared Computer Activation (SCA). This means we can deliver flexible, cost-effective, and compliant cloud licensing solutions tailored to your business.

  • What cloud services do we offer?

    At The Missing Link, we offer end-to-end cloud solutions including:

    • SmartCLOUD – Our private cloud hosted in Australian data centres

    • Hybrid Cloud – Integrated on-prem and cloud infrastructure

    • Public Cloud Management – Including Microsoft Azure and AWS

    • Cloud Migration Services

    • Cloud Backup & Disaster Recovery (SmartPROTECT)

    • SaaS enablement and optimisation

    Our team will assess your environment, define your goals, and build a cloud solution that aligns with your business outcomes.

  • How are cloud services delivered?

    Our process begins by understanding your business needs, workloads, and user behaviours. We then design and deliver a fit-for-purpose cloud architecture, from infrastructure to applications.

    We offer fully managed cloud services or can work alongside your internal IT team. You’ll benefit from streamlined deployment, ongoing optimisation, and a secure, scalable environment that grows with your business, all while keeping costs predictable.

  • How do you choose the right cloud services for your business?

    Choosing the right cloud solution starts with understanding your goals, compliance requirements, and growth plans. At The Missing Link, we take a consultative approach.

    We’ll recommend the right model - public, private, or hybrid - and align it with your preferred cloud vendors (e.g., Microsoft Azure, AWS), data protection needs, and budget. From sizing virtual machines to selecting SaaS platforms and automation tools, we build solutions designed for long-term value, security, and performance.

  • Why choose The Missing Link to be your partner in cloud?

    We’re a trusted, award-winning Australian provider with over 28 years of experience designing and managing secure, scalable cloud environments.

    Whether you need private, public, or hybrid cloud services, we’ve got the certifications, vendor partnerships, and local expertise to help you succeed. Our SmartCLOUD infrastructure is ISO 27001-certified and hosted locally, giving you full control with global-grade performance.

    We don’t just deliver cloud solutions, we become an extension of your team, helping you stay agile, secure, and ready for what’s next.

Perfect Partner Experience

We worked with The Missing Link on an IT infrastructure refresh during the COVID-19 lockdown, and while this made for a steep learning curve from our end, The Missing Link went out of their way to deliver the project on time and on budget. They took the time to discuss their recommended hardware, software and infrastructure design, to ensure it was what we needed. Their team provided us with clear and detailed documentation for implementation, and it was reassuring to know they were always available if we had any issues. As we evolve the environment to meet our changing needs, I would happily recommend them and engage them again for other projects.

Eric Chang | IT Manager, Unified Incentives