The Missing Link was established in 1997. The present owners of the company, Alex Gambotto and Daniel Forsythe, were among the founding team. In 2002, The Missing Link was purchased by Alex and Daniel and the business grew rapidly under their direction, increasing in size and revenue every year since inception.

Through an ongoing investment in training and development, The Missing Link boasts a high level of certification with a number of key vendors, including Cisco, Dell, IBM, Lenovo, Microsoft, Mimecast, VMware and Webroot. We are experienced and approved contractors for both Local Government and State Government.

The growth of the company has been accelerated with the acquisition of Inform Solutions, a Sydney based network integrator, in 2003, and Artis Infrastructure Group in 2011.

In 2010 The Missing Link was awarded IBM's Dynamic Infrastructure Award for solution design and implementation and was recognised with a coveted place in BRW magazine’s Fast 100 list of fastest-growing Australian companies.

In 2011, the company achieved another first, becoming the first partner to achieve IBM’s Cloud Builder certification in Australia and New Zealand and won the IBM System Networking - Australian Reseller of the Year 2011 and was included in the CRN Magazine Fast50.

In 2012 The Missing Link was also awarded the IBM Beacon Award for Outstanding Technical Excellence – Growth Markets.

In 2013 The Missing Link became independent providers of IT security in Australia launching The Missing Link Security. Our security consultants are experts in their field with extensive knowledge and understanding of all aspects of ICT security. We focus on increasing visibility, minimising risks and providing secure solutions that are tailored to your organisation. With reports of hacking on the rise and new privacy laws now in place it is vital to maintain effective security measures as the ramifications of being compromised can be devastating. 

In 2014 The Missing Link won the ARN Reseller of the Year Award, acknowledging our organisation as a whole for our customer successes, productivity, technology delivery and growth in the small and medium business sector.

In 2015 The Missing Link made the Finalist list for the IBM 2015 Beacon Award for Outstanding Technical Vitality – Growth markets. Our security team also had a successful year picking up two awards at the first Australian and New Zealand FireEye Momentum Conference for Sales Excellence and Emerging Partner of the Year. Aaron Bailey, Security Manager/Director was a Finalist for Management Excellence in the ARN Awards

At the Women in ICT Awards (WIICTA), Emma Ferguson made the Finalist list for Technical Excellence and after four years of being nominated, Karen Drewitt picked up the Achievement Award. The Missing Link was named as one of 14 MVPs (Most Versatile Provider, Most Valued Partner) in Australia by CRN Magazine

2016 has started strongly for The Missing Link, for the second year running we have been awarded a place in CRN's MVP club and awarded the Rookie of the Year award from Fortinet. In November we were recipients of the Product Sales Excellence award from Cisco and featured on BRW's 2016 Fast Starter list. In December we were awarded the #1 spot on CRN's Fast50 list, officially recognising us as the fastest growing IT company in Australia, and we were recognised as one of Westpac's 200 Businesses of Tomorrow

Alex Gambotto

As Managing Director, Alex Gambotto is responsible for the sales and marketing operations of the business and jointly sets the strategic direction for The Missing Link. His entrepreneurial spirit and drive is one of the critical success factors of the business.

Alex has the rare ability to listen, understand, and then deliver on client’s needs. He considers IT to be part of an entire business management solution and his perspective is grounded in his own hands-on business and sales experience. Alex is the winner of the 2013 ARN ICT awards in the category of Personal Innovation - Management Excellence.


Daniel Forsythe

Daniel Forsythe is the Operations Director at The Missing Link; he heads up the technical team, drives the technology strategy for the business and jointly sets the company’s strategic direction.

Daniel is passionate about technology and maintains a broad and deep expertise in current and emerging technology developments. Daniel’s analytical skills and logical approach to problem-solving have helped him advise countless businesses during his career. His understanding of business enables him to translate client’s technical requirements into commercial success.