Managed Security Services.

The Missing Link provides expert managed security services and support to protect your people, processes and, most importantly, technology 24/7

Comprehensive security services and support customised to protect your business

Security Operations Centre (SOC)

A third party security operations centre to protect your people, processes, and technology with cutting-edge hardware and software solutions.

LEARN MORE

Managed Detection and Response (MDR)

Continuously monitor and respond to vulnerabilities to reduce the amount of time that it takes your business to detect and respond to threats.  

LEARN MORE

Vulnerability Management as a Service (VMaaS)

An automated and human augmented service to continuously identify, manage and resolve any vulnerabilities before they become problematic.

LEARN MORE

Network Security

Protect the confidentiality and accessibility of your businesses data with our 24/7 visibility. 

LEARN MORE

Secure SD-WAN

A less complex, more agile and easier to manage solution for your distributed network. 

LEARN MORE

ASD Essential 8 as a Service

An integrated managed service to radically strengthen the protection around your systems and improve your ASD 8 maturity level.

LEARN MORE

Security Awareness Training

Strengthen the weakest layer in your cyber security – your staff. Educate and prepare your staff to protect your network in the event of a cyber-attack.

LEARN MORE

Experience, expertise and commitment to protecting your business

From managing network access, privileged users and incident response, our award-winning team will relentlessly protect your environment day-to-day

The Missing Link’s comprehensive suite of managed security services can be tailored to meet your business objectives for network protection and your budget.

Our award-winning security solution offers cost-effectiveness and expertise across the following areas:

  1. Network Security Services providing proactive and reactive engineering expertise 24 x 7 x 365 following ITIL v4 Framework.
  2. Next-Gen Firewall Management including advanced capabilities such as Application Controls, Network Sandboxing and IDS/IPS.
  3. Privileged Account Management and solution support utilising market-leading technologies in accordance with ASD Essential 8 Level 1, 2 or 3.
  4. Secure Web & Email Gateway Management, understanding your organisation's usage policies and identifying your most at-risk employees.
  1. Security Awareness Training and Phishing Simulations using the latest content and bespoke templates to prepare your users in a safe and controlled environment.
  2. ASD4aaS provides you with a roadmap to design, implement and co-manage the Top 4 protective security controls as identified by the ACSC.
  3. Managed Detection and Response (MDR) to continuously monitor for vulnerabilities and provide comprehensive advice on how to resolve any issues detected.
  4. Endpoint Detection and Response solution to detect, log and investigate anomalies, ensuring a timely response to potential attacks,
  5. Vulnerability Management to identify, manage and resolve any vulnerabilities before they become problematic.
  6. Implementation of a secure SD-WAN solution.

Real-time managed security services (MSS) for day to day network protection

The Missing Link’s Managed Security Services (MSS) provides expertise to augment your current IT and Security Teams. Our cost-effective services will assist in the day-to-day management of your security solutions while supporting your growth through collaboration and innovation.

CONTACT US

Comprehensive security services and support customised to protect your business

A security partner you can trust

The Missing Link’s awarded security service provides strategic managed security solutions to protect against cyber threats.

Collaborative and innovative to stay across the latest cyber threats

The Missing Link’s protective security services utilise market leading technologies alongside our Managed Detection and Response Team’s understanding of the latest cyber threats.

Tailored to manage your business' security risk profile

We’ll work with you to understand your security goals, identify vulnerabilities, then devise a cost-effective security operation to maximise protection.

FAQs

  • What are managed security services?

    Managed security services provide continuous monitoring, detection and response to cyber threats without the need to build an in-house security team.

    The Missing Link delivers managed security services that combine 24/7 threat monitoring, incident response, vulnerability management and protective controls.

    By acting as an extension of your internal IT or security team, The Missing Link helps reduce risk, improve visibility and maintain business continuity.

  • Why hire a managed security service provider?

    Hiring a managed security service provider gives you immediate access to skilled analysts, structured processes, and up-to-date threat intelligence.

    Building an in-house 24/7 security capability is costly and resource-intensive.

    The Missing Link provides managed security services that deliver continuous protection, faster incident response and improved compliance outcomes without the overhead of maintaining a full internal security team.

  • How do you choose a managed service provider?

    When choosing a managed security service provider, look for proven experience, certified analysts, clear service scope and measurable outcomes.

    You should also assess their ability to integrate with your existing technologies and align to your risk profile.

    The Missing Link combines award-winning expertise with market-leading technology partnerships to deliver structured, outcome-driven managed security services tailored to your environment.

     

  • Why do managed security services make strong business and financial sense?

    Managed security services reduce the cost and complexity of maintaining a full in-house security team while improving protection levels.

    Instead of investing in staffing, tooling, and 24/7 coverage internally, organisations gain access to specialised expertise and advanced detection platforms through a predictable service model.

    The Missing Link delivers cost-effective managed security services that strengthen resilience while supporting operational efficiency.

  • What’s the difference between an MSSP and SOC-as-a-Service?

    A Managed Security Service Provider, or MSSP, delivers a broad range of outsourced security services, including vulnerability management, endpoint protection and compliance support.

    SOC-as-a-Service focuses specifically on continuous monitoring, threat detection, and incident response delivered through a Security Operations Centre.

    The Missing Link provides both, combining full-service managed security capabilities with dedicated SOC protection to suit your risk and maturity level.

  • How quickly can a managed security service be deployed?

    Deployment timelines depend on your environment, existing controls, and service scope.

    In many cases, core monitoring and detection services can be activated within days to a few weeks.

    The Missing Link prioritises rapid visibility and risk reduction from day one, then progressively enhances your security posture without disrupting operations.

Perfect Partner Experience

I’ve worked with several vendors across different industries, and over the past ten years, I’ve noticed that as teams have become leaner, the customer experience has been degraded - not so with The Missing Link. The customer journey has been excellent from start to finish and beyond. They understand my changing needs and willingly adapt in response to different projects and timelines. Strong leadership is evident at The Missing Link – they take staff on, develop their skills and promote them. Consequently, it’s rare to find a new face there – I enjoy the personal touch that only comes from having known members of the team over several years.

Matthew Schmalz | Head of IT, Finite Group 

Our experience with The Missing Link has been exceptional - in fact, it’s one of the very best working relationships I’ve had with a service provider: They’re incredibly responsive, their price is right, and their quality of work is exceptional. I would highly recommend them to any organisation looking to enhance their security posture.

Shaun Martin | Head of IT Security, First State Super