--- title: Managed Network Services | The Missing Link description: Secure and scalable managed network services in Australia. The Missing Link offers outsourced support, maintenance, and monitoring of end-user and back-end infrastructure. --- ** Why do you need a Managed Network?** At The Missing Link, we understand the challenges of modern network architectures and increasing compliance demands. Networking skills are often highly specialised, and many IT teams may lack the depth of expertise required to manage complex networks effectively.  Our **Managed Network services **bridge this gap by ensuring that your network is secure, scalable, and tailored to support multi-cloud environments and hybrid working models. We offer a range of technical features and support options, including: - **Security:** From VPN support to SSL certificate management and vulnerability mitigation. - **Advanced monitoring:** Regular log analysis, device lifecycle management, and High Availability (HA) cluster status monitoring. - **Network performance:** WAN link availability and advanced monitoring platforms for optimal network performance. **Want to chat?**  Get in touch with us today to discover how we can help transform your network infrastructure. Form: 2bbb32be-77f1-4bc3-af08-f428710be846 Response: redirect Message: Response ID2: https://www.themissinglink.com.au/services/thank-you?service=managednetwork Proven customer satisfaction We consistently achieve a Customer Satisfaction (CSAT) score of over 97%, reflecting our commitment to excellent service. Local support and expertise Our team is based in Australia and includes experts with over 23+ years of experience in [IT Consulting](https://www.themissinglink.com.au/it-consulting-professional-services) and [Managed Services](https://www.themissinglink.com.au/managed-it-services). Security-first mindset We are a highly regarded Managed Services provider for [cyber security](https://www.themissinglink.com.au/managed-security-services) in Australia and respond to Priority 1 incidents within 30 minutes. ## What are the benefits of using a Managed Network provider? We have different service plans available. Get in touch to find out which one is the best for you. [Contact us](https://www.themissinglink.com.au/managed-network-services#contact-us) - **Scalability and modernisation: **Access to the latest technologies and devices, ensuring your network grows with your business. - **Expertise and skill gap coverage:** Our certified networking experts, holding CCNA, CCNP-RS, CCIE, and CSE certifications, deliver industry-leading, secure, and scalable networking solutions tailored to enhance your IT infrastructure. - **Cost efficiency: **Managed services help control costs through optimised ISP services, hardware leases, and predictable monthly pricing. - **Simplified management and service levels:** A single point of contact for support, reporting and upgrades, ensuring consistent services and adherence to SLAs. - **Enhanced security and compliance:** We design and manage networks in line with compliance requirements, constantly addressing new security threats. “We engaged The Missing Link to support us in establishing a solid security, infrastructure and support posture which was needed to enable our expansion plans. The direct approach The Missing Link had around the delivery of these services was impressive”. Tyler Mason | IT Manager, El Jannah "Since partnering with The Missing Link, I've been able to focus on the big picture of managing our company's IT strategy, rather than getting bogged down in the day-to-day details. Their team has been extremely accommodating and flexible, which has made my job much easier."  Simon Richardson | IT Manager, SLE Worldwide & Pacific Underwriting Corporation "Engaging The Missing Link provides me with peace of mind – I know that if our staff follow the right procedures, they’ll get the right advice, and our IT systems will be well maintained and secure. They offer prompt support – the tickets we submit for work required are turned around quickly, and if the odd problem pops up that can’t be resolved quickly, they let me know and provide regular updates." Brian Chalmers | Financial Controller, Australian Sailing [ FKG Group ](https://www.themissinglink.com.au/case-studies/fkg-group) [ BPC Lawyers ](https://www.themissinglink.com.au/case-studies/bpc-lawyers) [ Australian Community Support Organisation (ACSO) ](https://www.themissinglink.com.au/case-studies/acso) [ SEE MORE ](https://www.themissinglink.com.au/case-studies) - ### [What industries do you provide managed network services to?](https://www.themissinglink.com.au/managed-network-services#) We serve clients from a range of industries including (but not limited to) finance, legal, healthcare, manufacturing, and retail. - ### [When should I consider investing in managed network services?](https://www.themissinglink.com.au/managed-network-services#) Invest in managed network services if you need enhanced security against cyber threats, predictable costs, and guaranteed service levels. Free up time of your IT team to allow them to focus on strategic projects. - ### [Is your team certified by major vendors?](https://www.themissinglink.com.au/managed-network-services#) Yes, our team is certified by major vendors such as [Cisco](https://www.themissinglink.com.au/our-partners/cisco), [Cisco Meraki](https://www.themissinglink.com.au/our-partners/cisco-meraki), [Dell](https://www.themissinglink.com.au/partner-dell), [Fortinet](https://www.themissinglink.com.au/our-partners/fortinet), HPE Aruba, Juniper, [Palo Alto](https://www.themissinglink.com.au/our-partners/palo-alto-networks) and more, covering areas like security, cloud services, and infrastructure management. - ### [How can I compare and choose between different managed network providers?](https://www.themissinglink.com.au/managed-network-services#) Compare providers based on local support, expertise, certifications, and security measures. Also, consider the range of technologies supported and the ability to customise solutions for your business.  - ### [If I have an internal IT department, what are the benefits of using a managed network service?](https://www.themissinglink.com.au/managed-network-services#) Managed network services can complement your IT department by filling skill gaps and providing extra resources, allowing your team to focus on strategic projects rather than daily network management. - ### [Are there flexible contract options, or do I have to sign a long-term agreement?](https://www.themissinglink.com.au/managed-network-services#) We offer flexible contracts, including short-term and long-term options, tailored to fit your budget and operational needs.  - ### [Is your team based locally, or do you use offshore support?](https://www.themissinglink.com.au/managed-network-services#) Our team are based in Australia (expect for a few staff in our London office), allowing us to provide remote and onsite support. We have staff in Sydney, Melbourne, Brisbane, Perth, the Gold Coast, and Adelaide. ![The Missing Link](https://www.themissinglink.com.au/hubfs/TML-Infy-Core-Logo-RGB-Org%20-%20Edited.png) - Featured Services - [SmartCLOUD](https://www.themissinglink.com.au/smartcloud) - [SmartPROTECT](https://www.themissinglink.com.au/smartprotect) - [Application Security ](https://www.themissinglink.com.au/application-security) - [RPA](https://www.themissinglink.com.au/ai-automation-services/ai-powered-automation/rpa-as-a-service) - [Managed Detection ](https://www.themissinglink.com.au/managed-detection-and-response) - [Managed IT ](https://www.themissinglink.com.au/managed-it-services) - [Cloud Security Services](https://www.themissinglink.com.au/cloud-security-services) - [Managed IT Security](https://www.themissinglink.com.au/managed-security-services) - [Managed IT Sydney](https://www.themissinglink.com.au/managed-it-services-sydney) - [Managed IT Melbourne](https://www.themissinglink.com.au/managed-it-services-melbourne) - Legal - [Terms & Conditions​](https://www.themissinglink.com.au/terms-and-conditions) - [Fair Use Policy](https://www.themissinglink.com.au/fair-use-policy) - [Terms of Use](https://www.themissinglink.com.au/terms-of-use) - [Privacy Policy](https://www.themissinglink.com.au/privacy-policy) - [Acceptable Usage Policy](https://www.themissinglink.com.au/acceptable-usage-policy) - [Cookie Policy](https://www.themissinglink.com.au/cookie-policy) - [Vulnerability Disclosure Policy](https://www.themissinglink.com.au/vulnerability-disclosure-policy) - More - [Contact Us ​](https://www.themissinglink.com.au/contact-us) - [Careers](https://www.themissinglink.com.au/careers) - [Government ​](https://www.themissinglink.com.au/government) - [Sitemap ](https://www.themissinglink.com.au/our-sitemap) ##### Acknowledgement of Country The Missing Link acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islanders of all communities who also work and live on this land. ** ```json { "@context" : "https://schema.org/", "@type" : "WebSite", "name" : "The Missing Link", "potentialAction" : { "@type" : "SearchAction", "query-input" : "required name=search_term_string", "target" : "https://www.themissinglink.com.au/results{search_term_string}" }, "url" : "https://www.themissinglink.com.au/" } ``` ```json { "@context" : "https://schema.org", "@type" : "Organization", "logo" : "https://www.themissinglink.com.au/hubfs/svgs/TML_Logo-Aust-UK.svg", "name" : "The Missing Link", "sameAs" : "https://www.linkedin.com/company/the-missing-link-pty-ltd/", "url" : "https://www.themissinglink.com.au/" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "We serve clients from a range of industries including (but not limited to) finance, legal, healthcare, manufacturing, and retail." }, "name" : "What industries do you provide managed network services to?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Invest in managed network services if you need enhanced security against cyber threats, predictable costs, and guaranteed service levels. 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