Microsoft Teams

Microsoft Teams is an integrated workplace solution that takes collaboration and productivity to the next level by removing the need to switch between multiple applications. The platform stretches far beyond chat, meeting, and calling, giving users easy access to all the information they need in a focused hub.

Because Teams is integrated with Microsoft 365, you can access all of your favourite tools, including SharePoint, OneNote, Planner and Power BI. These integrations enable users to seamlessly switch between editing documents, shared dashboards and planners, group chats, voice and video calls.

Teams is an enterprise-grade platform built off the same strong commitments of Office 365; security, compliance, privacy and transparency.


Cloud Voice in Microsoft Teams

Microsoft has integrated cloud voice into their Teams application allowing users to make and receive phone calls without leaving the application. This end-to-end calling system is transforming the way businesses connect and collaborate across teams, workplaces, and time zones.

Users have access to all the calling features they need to get business done. Including; call escalation, transfers, auto-attendants, call park, and voicemail.


Solution Overview


The Missing Link has been a Microsoft Gold partner for 15 years, so we live and breathe Microsoft solutions. Microsoft Teams has a lot of benefits to offer, but implementing a new platform, company-wide can have some hidden challenges. With consideration needed for identity, security, integrations, collaboration, and communication – there are a lot of factors to consider.

As one of Australia’s most awarded IT companies, our team can assist you with kick-starting your transition to Teams. Our adoption approach is designed to help you at every stage, whether that be helping to set up the initial foundation, providing training, or setting up workflows.

We understand that there is not a one-size-fits-all approach to implementing a new technology company-wide, that is why our solution is flexible and tailored to your business needs.

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Modern communication

Communicate in the moment and keep everyone in the know through one-on-one chats, group conversations, audio or HD video calls.

ENT_Wifi_seamless collaboration

A hub for teamwork

Give your team quick access to information they need with built-in access to Office 365 apps including SharePoint, OneNote and Planner.

ENT_Infrastructure_Completely customisable

Customisable to your team

Tailor and extend your workspace to include content and capabilities your team needs every day using applications and workflows.

ENT_Authentication and Access Control_Added security

Security you can trust

Keep your collaboration platform secure with enterprise-grade security and compliance features you expect from Office 365. 

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"Since engaging The Missing Link, we now have a consistent approach to our IT infrastructure, and our staff members are working effectively and securely from remote locations. Given their fantastic reputation within the industry, it was no surprise that The Missing Link was highly knowledgeable, friendly and very responsive right from the start. Over the years, we’ve had a number of engagements, and I always feel comfortable reaching out to The Missing Link team for any IT advice. Our most recent project, migrating and rolling out of Microsoft Teams and Intune, was a huge success. The Missing Link team are great communicators, which I believe sets them apart from others and I’d highly recommend them to anyone looking for comprehensive IT infrastructure solutions."

Brian Chalmers

Financial Controller, Australian Sailing

Benefits of Microsoft Teams

  • Complete collaboration solution
  • Streamline internal and external communication
  • Stay connected, anytime, anywhere
  • Boost productivity and speed
  • Customise your workspace with over 200 apps
  • Enterprise-grade security and compliance
  • Full telephony features
  • Protection, even with BYOD

Book a Teams Assessment


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