Author

Matt Dunn

AI is changing the way businesses operate, and as Head of AI & Automation at The Missing Link, I help organisations harness its full potential. With a background in commercial consulting and intelligent automation, I’ve guided companies in streamlining operations, reducing inefficiencies, and embracing AI-driven innovation. Before joining The Missing Link, I led an automation start-up to profitability and have since trained over 2,000 professionals in generative AI, including Microsoft Copilot and ChatGPT. I’ve also authored books on prompt engineering. When I’m not exploring AI’s capabilities, you’ll find me enjoying yoga, golf, or making my daughters laugh.

Automation Beyond the hype: Navigating Copilot adoption challenges

Microsoft 365 Copilot has become the tech buzzword of 2025, driving enthusiasm across sectors eager to tap into the transformative power of... Read more

Automation The Neural Link | Edition 8

Welcome to the latest edition of The Neural Link! This month spotlights the growing tension between innovation and impact. Anthropic’s CEO forecasts... Read more

Automation 7 Pro tips to get more from Microsoft Copilot

Copilot’s power is in how you use it Microsoft 365 Copilot is one of the most powerful tools in the modern workplace, but it’s also one of the most... Read more

Automation Microsoft Copilot vs ChatGPT vs Gemini: Which one fits your business best? 

The surge in generative AI tools has transformed how we think about work. From creative brainstorming to document automation, platforms like... Read more

Automation The Neural Link | Edition 7

Welcome to the latest edition of The Neural Link! This month’s headlines show AI accelerating across policy, platforms, and productivity. Australia’s... Read more

Automation The Neural Link | Edition 6

Welcome to the latest edition of The Neural Link! Read more

Automation Better together: How automation complements the human workforce

Automation is a hot topic in the business world, with companies embracing technology automation to streamline operations and reduce costs. Read more

Automation The Neural Link | Edition 5

Welcome to the latest edition of The Neural Link! Read more

Automation The Neural Link | Edition 4

Welcome to the latest edition of The Neural Link! January kicked off the new year with major moves in generative AI – from AI agents that browse the... Read more

Automation The Neural Link | Edition 3

Welcome to the latest edition of The Neural Link! As we step into 2025, here’s a look back at the most exciting AI developments from... Read more

Automation The Neural Link | Edition 2

This edition brings you the standout AI news from November, showcasing the field's most exciting developments: Read more

Automation The Neural Link | Edition 1

Welcome to the first edition of the Neural Link, featuring the most compelling stories shaping the AI landscape today. Read more