If there is one thing that we know to be true about IT, it is that change is a constant. More so than in any other industry. That is why it is vital... Read more
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Automation
IT automation: the competitive advantage businesses need
Author
AI is changing the way businesses operate, and as Head of AI & Automation at The Missing Link, I help organisations harness its full potential. With a background in commercial consulting and intelligent automation, I’ve guided companies in streamlining operations, reducing inefficiencies, and embracing AI-driven innovation. Before joining The Missing Link, I led an automation start-up to profitability and have since trained over 2,000 professionals in generative AI, including Microsoft Copilot and ChatGPT. I’ve also authored books on prompt engineering. When I’m not exploring AI’s capabilities, you’ll find me enjoying yoga, golf, or making my daughters laugh.
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Automation
IT automation: the competitive advantage businesses need