Author

Matt Dunn

AI is changing the way businesses operate, and as Head of AI & Automation at The Missing Link, I help organisations harness its full potential. With a background in commercial consulting and intelligent automation, I’ve guided companies in streamlining operations, reducing inefficiencies, and embracing AI-driven innovation. Before joining The Missing Link, I led an automation start-up to profitability and have since trained over 2,000 professionals in generative AI, including Microsoft Copilot and ChatGPT. I’ve also authored books on prompt engineering. When I’m not exploring AI’s capabilities, you’ll find me enjoying yoga, golf, or making my daughters laugh.

Automation 9 ways RPA is revolutionising the accounting industry

Accountants are now equipped with more efficient ways than ever to handle their work and simplify their day-to-day responsibilities with the advent... Read more

Modern Office 6 reasons automation and cyber security are Aged Care's allies in 2022

Last month, thousands of frustrated Aged Care workers across Australia took part in several rounds of strikes over remuneration, under-staffing, and... Read more

Automation Why IT Automation matters: Productivity, security and competitive edge

IT automation is a core part of how businesses scale, stay secure, and remain competitive. Whether you're improving workflows, enhancing customer... Read more

Automation IT automation: the competitive advantage businesses need

If there is one thing that we know to be true about IT, it is that change is a constant. More so than in any other industry. That is why it is vital... Read more