BUSINESS SOLUTIONS - VIDEO AND VOICE - TELEPHONY

Business VOIP Telephony

Today’s phone systems go beyond call processing; they are an integral part to your business communications and collaboration strategy. The latest technologies incorporate video conferencing, online collaboration, mobility and instant messaging, creating a unified communications solution.

Modern systems like voice over internet protocol (VoIP) use existing internet lines, reduce costs and eliminate the need for even more hardware. Your business needs a robust, resilient communications solution which delivers simple connections to your staff, clients, customers and suppliers. Our business VoIP telephony solutions provide exactly that.

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Business VOIP - Unify your communications

Communications integrations

Communications integrations

Connect your voice, video, data and applications; collaborate with anyone, anywhere no matter the device or operating system in use.

Reduce costs

Reduce costs

Transitioning to VoIP utilises your existing internet connection, dropping the cost of calls to almost nothing and getting rid of traditional phone lines.

Modern workplace enablement

Modern workplace enablement

VoIP is included in the suite of tools now considered must-haves in the modern workplace as it integrates with CRM systems, O365, calendars, online meetings and enables flexible working.

Scalability

Scalability

Quickly add lines and extensions as your company grows or experiences peak times, a flexible system allows you to manage the ebbs and flows with ease and less cost.

Endless connectivity

Endless connectivity

We can connect remote workers, multiple sites, home offices and mobile devices so your staff and clients, near and far, are always close by.

Communications strategy

Communications strategy

Perhaps there are things you need now and others you need in the future? We can help with a communications strategy and roadmap to plan for future changes.

Goodman-Group
“We have had more than 5 years' partnership with The Missing Link for the provision of Deskside support for end-users and implementation projects. Our experience has been very positive overall. This is attributed to consistently high-quality engineers, timely response, reasonable charges and flexibility.  Our end-users highly regard the The Missing Link engineers”

Edwin Zambrano

Head of IT Service Management, Goodman Group

Our service checklist

  • Software-based phones
  • Hardware devices (desk phones and conference phones)
  • Cloud-based phone systems
  • Time dependent call treatment
  • CRM integration
  • Web-based management portal
  • Hybrid phone systems

Technology partners

We partner with over 100 leading-class vendors so you get the best solution for your business every time.

Mitel
Comscentre
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Sophos

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