Cloud Computing and IT Services.

Dependable IT & Cloud infrastructure is essential for everyday business. As such yours needs to be robust, fast and secure. It must be able to meet your current business requirements and be scalable into the future. As your IT partner, we can provide you with completely new end-to-end infrastructure or we can upgrade your existing system with a solution that’s focused on your businesses specific needs.

Leave the ongoing maintenance and management to us so your team can focus on their daily tasks. Our certified engineers can build, purchase, configure and install all your infrastructure requirements. We partner with market-leading vendors to provide the best IT technologies and solutions.

IT & Cloud solutions now and scalable in the future

Cloud Services & Solutions

Whether you’re looking at a public, private or hybrid cloud solution, we will ensure you can access files and applications, anytime & anywhere. 

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Managed Network

We assess, design and deliver fully optimised and secure network infrastructure so you can rely on it when your business needs it most.

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Hardware & Software

Our team can advise on and deliver the right hardware and software to ensure your business is streamlined and running at its best.

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Backup & Recovery

Safeguard your business data with expert advice from us; we’ll find you the best backup and data recovery solution or service.

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Managed IT Services

Managed IT services better support your internal team and ensure you have the technical expertise to supplement your in-house resources.

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Consulting Services

Our consultancy services will give you maximum value as we tailor a solution that fits your requirements and empowers you to achieve your business goals.

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Modern Workplace

The Missing Link’s modern workplace solutions blend technology with human resources to enhance communication and collaboration, improve productivity and increase staff loyalty.

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IT Procurement

Remove the risks and challenges from purchasing and updating IT infrastructure, vendor and contract management.

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IT Support

Expert guidance and support for all your information technology needs. A holistic approach to IT management.

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FAQs

  • What IT & Cloud services do you offer?

    Our IT & Cloud services were created to provide businesses in Australia and the UK with exactly the level of support they need. Ranging from the design and implementation of completely new IT & Cloud solutions to providing technical assistance and the maintenance of existing assets, our services can be tailored to meet your organisation’s specific requirements. 
     
    Whether you want to move to Managed IT Services to streamline expenses or you would like an IT partner that can help you invest in the best Hardware & Software for the future, we can help.
     

  • What industries do you support with IT & Cloud solutions?

    We work with a broad range of industries, from government and banking to education, healthcare, legal and retail. Whether you’re a large enterprise or a growing SMB, we tailor our IT & Cloud solutions to match your specific operational needs, compliance standards, and business goals. Our 28+ years of experience allow us to deliver secure, scalable infrastructure that performs in highly regulated and dynamic environments.

  • Can you support both on-premise and cloud environments?

    Our team has deep expertise across on-premise, hybrid, and cloud infrastructures. Whether you're looking to modernise legacy systems, integrate cloud services, or build a hybrid environment that combines the best of both worlds, we’ll design a solution that delivers flexibility, performance and long-term value.

  • What makes The Missing Link different from other IT providers?

    We don’t just offer technical support, we deliver strategy, transformation and peace of mind. Our approach is end-to-end, covering everything from assessment and modernisation to ongoing management.

    We’ve consistently maintained an over 95% CSAT rating, won 40+ industry awards, and hold 1,400+ certifications across 160+ vendors. With local delivery and the backing of global powerhouse Infosys, you're in expert hands.

  • Do you provide enterprise IT services in Australia and the UK?

    Whether you're a growing business or a complex enterprise, we deliver IT solutions that drive real results and make life easier for your teams. We work alongside you to understand your challenges, priorities, and plans for growth, then tailor our services to suit.

    From building out robust cloud and backup strategies to modernising your workplace or sourcing the right hardware and licensing, we offer the flexibility to step in wherever you need us most. If you’re looking for a long-term partner who can offer strategic insight and technical delivery, The Missing Link is ready to help across Australia, the UK, or wherever your business goes next.

Perfect Partner Experience

Our experience with The Missing Link has been exceptional - in fact, it’s one of the very best working relationships I’ve had with a service provider: They’re incredibly responsive, their price is right, and their quality of work is exceptional. I would highly recommend them to any organisation looking to enhance their security posture.

Shaun Martin | Head of IT Security, First State Super

We worked with The Missing Link on an IT infrastructure refresh during the COVID-19 lockdown, and while this made for a steep learning curve from our end, The Missing Link went out of their way to deliver the project on time and on budget. They took the time to discuss their recommended hardware, software and infrastructure design, to ensure it was what we needed. Their team provided us with clear and detailed documentation for implementation, and it was reassuring to know they were always available if we had any issues. As we evolve the environment to meet our changing needs, I would happily recommend them and engage them again for other projects.

Eric Chang | IT Manager, Unified Incentives