Cloud Services.

The Missing Link can customise a cloud solution to take your business into the future with flexibility, reliability, performance and security

Wherever, Whenever. Share. Collaborate. Inform.

SmartCLOUD

You need Smart, not complicated. Check out our practical, approachable private cloud service built with tender loving care for growing businesses.

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Public Cloud

Take advantage of external cloud infrastructure in a multi-tenant environment, and only pay for what you use.

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Private Cloud

Your single-tenant cloud environment will ensure you're equipped to meet unpredictable demands with speed, security, flexibility and disaster recovery.

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Hybrid Cloud

Effectively manage both on-premise and external cloud infrastructure in one streamlined IT solution.

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Cloud is essential

For many businesses worldwide, cloud computing and a cloud strategy have become essential to meet an increasingly mobile workforce's access needs.

Cloud technology promotes collaborative workplaces by developing a flexible, cost-efficient and scalable cloud infrastructure that gives your teams access to data and programs over the internet, ensuring they can take advantage of instant, yet secure access wherever they are.

There are several cloud services solutions to choose from, and at The Missing Link, our experienced project managers and certified architects and engineers are here to advise and help you make a decision that will drive your business forward with ease. As a cloud expert, our specialists will work with you to understand your business needs and assess your existing infrastructure. Then we'll customise a cloud solution uniquely for you - whether that's a public cloud service, private or hybrid cloud-based environment.

Based on our extensive experience, we recommend the most appropriate cloud service provider for your business, choosing from market-leading partners like Microsoft Azure, and Amazon Web Service. We'll also advise on virtual machine rightsizing, networking, storage, automation and Software as a Service (SaaS) that is best suited to maximise your business growth over time.

The Missing Link's comprehensive recommendations will take into account data sovereignty, compliance and regulatory issues, as well as your organisation's risk tolerance. Our award-winning security team will ensure your cloud services and infrastructure deliver a future-ready solution that guarantees flexibility, reliability, performance and security over the long term.

Your partner in cloud

The Missing Link is an established Australian based organisation. When you partner with our team, your users will be able to access our expertise as time goes by, ensuring your cloud transformation needs are met and you maximise your investment in the cloud.

 

 

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FAQs

  • Why is cloud computing essential?

    Cloud computing enables secure, scalable access to systems and data from anywhere.

    As organisations adopt hybrid work and digital-first operations, flexible infrastructure is no longer optional.

    The Missing Link designs and manages cloud solutions that improve agility, strengthen resilience and support long-term business growth through secure, scalable architecture.

  • How does cloud data storage work?

    Cloud data storage allows organisations to store and access data through secure remote data centres rather than relying solely on on-premise servers.

    Data can be hosted in public, private, or hybrid environments depending on compliance, performance, and risk requirements.

    The Missing Link designs, deploys, and manages cloud environments to ensure data remains secure, available, and aligned to business objectives.

  • What are the benefits of cloud services?

    Cloud services improve scalability, cost efficiency, and operational flexibility.

    Organisations can scale infrastructure on demand, enable secure remote access, and strengthen business continuity through backup and redundancy.

    The Missing Link works with leading cloud platforms to deliver secure, high-performance environments that support collaboration and sustained growth.

  • What is QMTH?

    QMTH stands for Qualified Multitenant Host.

    As a QMTH partner, The Missing Link is authorised to host Windows virtual machines and Microsoft 365 (including Office 365 E3/E5) via shared or dedicated hardware using Shared Computer Activation (SCA). 

    This enables compliant and flexible cloud licensing models tailored to your organisation’s needs.

  • What cloud services do we offer?

    The Missing Link provides private, public, and hybrid cloud solutions, including SmartCLOUD, Microsoft Azure, and AWS environments.

    Services include cloud migration, infrastructure architecture, virtual machine optimisation, SaaS enablement, and cloud backup through SmartPROTECT.

    Each solution is designed to align performance, security, and cost with your long-term strategy.

  • How are cloud services delivered?

    Cloud services begin with an assessment of your infrastructure, workloads, and business goals.

    The Missing Link then designs and deploys a fit-for-purpose architecture and provides ongoing monitoring, optimisation, and support.

    This ensures your cloud environment remains secure, scalable, and cost-effective as your organisation evolves.

  • How do you choose the right cloud services for your business?

    Choosing the right cloud model depends on compliance requirements, data sensitivity, performance expectations, and growth plans.

    The Missing Link takes a consultative approach, recommending public, private, or hybrid solutions aligned to your preferred vendors and budget.

    Architecture decisions are guided by long-term resilience, security, and measurable business outcomes.

  • Why choose The Missing Link to be your partner in cloud?

    The Missing Link combines over 28 years of IT experience with certified cloud architects and strong vendor partnerships.

    SmartCLOUD infrastructure is ISO 27001-certified and built for secure, high-performance delivery.

    The Missing Link works as an extension of your team to ensure your cloud investment delivers sustained value and operational confidence.

Perfect Partner Experience

We worked with The Missing Link on an IT infrastructure refresh during the COVID-19 lockdown, and while this made for a steep learning curve from our end, The Missing Link went out of their way to deliver the project on time and on budget. They took the time to discuss their recommended hardware, software and infrastructure design, to ensure it was what we needed. Their team provided us with clear and detailed documentation for implementation, and it was reassuring to know they were always available if we had any issues. As we evolve the environment to meet our changing needs, I would happily recommend them and engage them again for other projects.

Eric Chang | IT Manager, Unified Incentives