Are you a small or midsize business that uses the Microsoft Open License program? 

From January 1, 2022, you won’t be able to purchase or renew software licenses or online services via the Microsoft Open License program. After 20 years in the market, the Open License program will be discontinued 

Instead, small and midsize customers (SMBs) are directed to Microsoft’s vetted Managed Services Partners (MSPs) in their Cloud Solution Provider program. SMBs will benefit from a simplified approach and more flexibility in purchasing new software licenses. They will improve their licensing asset management and be able to predict costs more accurately.   

In fact, the right MSP will provide you with more flexibility and customisation options, which was the initial goal of the Open License program 20 years ago.  

What is the Open License Program? 

The Microsoft Open License program was launched for SMBs to provide access to the latest Microsoft technology and to buy multiple perpetual software licenses at a volume price. With Open License, IT Managers have been able to purchase software licenses and online services as needed to avoid overspending on licenses that would not be used or surpassed the organisation's needs.  

The future is in the cloud 

Instead of buying perpetual software licenses through the Open License program, new purchases can be made through Microsoft’s Cloud Solution Provider program partners.  

It can be easy to get lost in complex solutions and licensing technicalities, which is where we come in. The Missing Link has been a Microsoft partner for over 15 years. 

We are a valuable support resource that can provide expertise and services to create unique solutions for the nature of your business. Our team will take the burden off of your IT team to understand Microsoft licensing and figure out the best plan for your business, which will free up valuable time for other tasks.  

And by using the Microsoft Customer Agreement, the entire process becomes a digital experience. 

Benefits of engaging The Missing Link as a partner 

We live and breathe Microsoft and can help you to:

  • Navigate licensing 
  • Understand package benefits 
  • Optimise and reassess your licenses quarterly, and  
  • Plan for the future 

In other words, leveraging us simplifies and streamlines the license purchasing, optimisation, and renewal. We will also help you build a compliant cloud-services roadmap for the next three to five years including contingency plans to make your business more resilient. SMBs will have the opportunity to move to the cloud at their own pace.​  

So, if you’re evaluating cloud services and are not sure where to start, consult The Missing Link. 

Ready to plan for your future software needs? 

The Missing Link is one of Microsoft’s trusted partners for cloud solutions, cyber security, and automation. Contact our experts today to discuss your hybrid use needs with both software licenses and cloud offers and make an informed decision about the best next steps.  


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Taylor Cheetham

Campaign Manager