The last 12 months have seen an extraordinary amount of global disruption, mainly fueled by COVID-19. The pandemic impacted nearly every aspect of the world, making months feel like years and at one point, making toilet paper the most wanted item in Australia.
From the economic impacts and devastating loss of life brought on by the pandemic, and the transformative moments in protests and politics, the events of this year presented new challenges no one was prepared for, ultimately changing the way we live and connect.
More positively, the disruption caused an acceleration of remote working, where pants became optional and for most people, the longest commute in the day was to the kitchen. However, the deepened dependency on digital technologies had a knock-on effect and businesses needed to strengthen their continuity plans and defences against the rise of cybercrime.
Although we weren't able to provide our customers with toilet paper, we helped our customers get through COVID-19 the only way we knew how; by ensuring they could continue working securely anywhere, anytime and on any device.
We want to take this time to acknowledge and thank our customers and partners for their continued support and engagement with us. It has been a pleasure working together to overcome the unique challenges of 2020 and achieve better business outcomes.
As we get ready to face the new year, it's important to reflect and celebrate this challenging but monumental year. Here are a few of The Missing Link's top milestones for 2020:
Paul Friend won ARN's Innovation Award for his Sales Excellence.
John Jurkov won ARN's Innovation Award for his Technical Excellence.
Zoaib Nafar was recognised as a Management Excellence finalist in ARN's Innovation Award.
With a reaffirmation of our core values, including our unrelenting service ethic, The Missing Link family has managed to make this year even more purposeful. We've achieved brilliant outcomes for our customers and accelerated efforts to give back to our communities.
We look forward to continuing to support our customers and partners to achieve their goals in 2021.
Wishing everyone a wonderful and safe holiday season 🎄