BUSINESS SOLUTIONS - MANAGED SERVICES

Managed Services

It’s vital that your information technology systems run reliably and cost effectively, but this can be difficult to maintain with the fast pace of IT. Instead of pulling resources off their usual tasks to fix new problems, using a managed service could be the answer. Our team can be your eyes and ears, and even feet on the ground, to oversee the reliable running of your IT systems.

By outsourcing your IT, you can gain round-the-clock access to a team of leading IT experts, while reducing your overall IT maintenance costs. It’s a great way to maximise your IT return on investment.

We offer several managed services, and each are available to customise or package as your business requires. Whatever your needs, our team can monitor and log any issues, identify and address the root cause of a problem, eliminate recurring problems, fix new issues the first time, and streamline planning and future implementation requirements. We can oversee your systems, look after your equipment and deal with any third party suppliers such as your internet provider.

We’re constantly improving the effectiveness and the productivity of your team.

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If you have it, we can manage it

Backup

Backup

We deliver a wide range of architecturally designed, highly scalable, managed backup solutions with our SmartPROTECT® service.

Private Cloud

Private Cloud

We have our own private cloud you can use, or we can manage your's for you.

24/7 Support

24/7 Support

Outsource your help desk to ours and free up staff; choose your level of coverage.

Microsoft365

Microsoft365

Create a productivity powerhouse with managed M365, the latest solution from Microsoft.

WiFi

WiFi

Keep your network running even when it fails, we can manage your devices to get you connected quickly.

Network

Network

Our certified engineers can proactively monitor your network, keep your IT up to date and ensure things are always running smoothly.

Internet

Internet

Don't be put on hold; we can get you connected and keep you connected and even deal with your ISP for you.

Devices

Devices

We can manage the procurement, set-up, management policies and always ensure you're devices are ketp up to date.

UEA
“The Missing Link has been an integral part of the UEA Group of Companies for over 10 years. Our mobile construction teams reliance on access to a quality IT solution is an essential part of UEA maintaining its market leading position. Innovation is key in our business and The Missing Link partners with UEA to provide this and maintain an excellent standard of service at all times. UEA needs IT to work every day and we have always found that working closely with the team at The Missing Link ensures this happens. The service team are always on hand to assist but the personal touch is still maintained for the more difficult solutions. All key business growth opportunities involve input from The Missing Link and I have no doubt that part of the reason for UEA’s ongoing success is its partnership.”

Steven Hopkins

CEO, UEA Pty Ltd

Benefits of Managed Services

  • Free up your staff so they can concentrate on other tasks
  • Pro-active monitoring
  • Packages to suit your needs
  • Keep your technology up to date & running smoothly
  • Reduce IT maintenance costs
  • Customise or package any of our services

Technology partners

We partner with over 100 leading-class vendors so you get the best solution for your business every time. 

Microsoft
Lenovo
Veeam
Mimecast
Fortinet
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Interested in our Managed Services?

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