Okta

Secure Identity, Seamless Access

Proven Identity Security at a Global Scale

Okta’s identity platform delivers secure, reliable access across web, mobile and API environments, empowering workforces and customers with frictionless authentication and lifecycle management.

9 x

Leader in the Magic Quadrant™ for Access Management.

99.9 %

platform uptime

480 K

Identities secured for an electronics manufacturer

What being a Premier Partner means for you

Identity Security Expertise

Deep capability across Okta Workforce & Customer Identity, MFA, SSO and adaptive policies.

Enterprise-Scale Experience

Okta deployments across large, distributed, regulated and multi-cloud environments.

Integration Strength

We bring Okta together with Microsoft Entra ID, Azure AD, AWS, CrowdStrike, Zscaler, ServiceNow and more.

End-to-End Delivery

Advisory, implementation, integration and ongoing managed support across your identity stack.

Zero Trust Acceleration

Identity-centric Zero Trust models designed to reduce risk and improve user experience.

Solutions we deliver

We deliver a comprehensive suite of Okta identity solutions designed to secure access, simplify authentication and support modern, Zero Trust environments. From workforce identity to customer access, our specialists help you implement, integrate and optimise Okta to improve security while delivering a seamless user experience.

  • Single Sign-On (SSO) - Secure, centralised authentication for users across web and mobile applications

  • Multi-Factor Authentication (MFA)- Adaptive, risk-based authentication to protect against credential abuse.

  • Universal Directory- Manage user profiles, groups and access across heterogeneous systems.

  • Lifecycle Management- Automated onboarding, offboarding and entitlement management with policy-driven controls.

  • Adaptive Access Policies- Context-aware access decisions based on risk, location, device and user behaviour.

  • API Access Management- Secure API authentication with token and OAuth controls native to Okta.

  • Customer Identity (CIAM)- Identity and access for customer apps, with scalability and privacy controls.
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Integrations Across Your Security & Cloud Stack

Okta integrates with your broader environment to unify identity, security and user experience:

→ Microsoft 365 / Entra ID
→ Azure AD
→ AWS IAM & workload identities
→ CrowdStrike
→ Zscaler
→ ServiceNow
→ SIEM & SOAR platforms (Splunk, Sentinel)
→ HR systems (Workday, SAP SuccessFactors)

Extend Okta across your security ecosystem for consistent access, policy control and seamless identity workflows.

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Perfect partner experience

“The Missing Link is a strategic focus partner for Okta, together we have seen much success on the back of both teams heavily investing and aligning our GTM strategies with our company goals. What separates The Missing Link as a partner is their ability to truly act as an extended arm of the Okta team, from a sales, pre-sales, marketing, and customer-first approach. I’m very excited about the future of our partnership and look forward to many more joint wins.”
Matt Paull
Director, Regional Alliances APJ - Okta

Resources

Step-up your Essential 8 Maturity Level with Okta

Step-up your Essential 8 Maturity Level with Okta

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Podcast Series: Understanding Zero Trust

Podcast Series: Understanding Zero Trust

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Okta Quick Start Guide

Okta Quick Start Guide

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Frequently asked questions

What are the benefits of using Okta for identity security?

Okta provides a centralised identity platform that enables secure, reliable access across applications, users, and devices.

The Missing Link implements Okta to support capabilities such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), adaptive access policies, and lifecycle management, helping organisations reduce identity-related risk and improve visibility.

This approach simplifies authentication, strengthens security controls, and delivers a more seamless user experience across modern digital environments.

Who is Okta suitable for?

Okta is suitable for organisations that need secure, scalable identity and access management across cloud, hybrid, and multi-environment IT landscapes.

The Missing Link works with enterprise and mid-market organisations, including those operating in distributed or regulated environments, to implement Okta across workforce and customer identity use cases.

This includes businesses managing access across SaaS applications, custom platforms, APIs, and multi-cloud environments.

What Okta solutions does The Missing Link support?

The Missing Link, an Infosys company, supports the full Okta Identity Cloud as part of its cyber security and identity services capability.

This includes Single Sign-On (SSO), Multi-Factor Authentication (MFA), Adaptive Access, Lifecycle Management, Universal Directory, API Access Management, and Customer Identity (CIAM).

These solutions are implemented to help organisations centralise identity, secure access across applications and APIs, and improve visibility and control in modern cloud and hybrid environments.

How does Okta fit into a Zero Trust strategy?

Okta plays a foundational role in Zero Trust architectures by providing identity-centric security controls. The Missing Link implements Okta to enforce Multi-Factor Authentication (MFA), adaptive access, and risk-based policies across users, devices, and applications.

These capabilities ensure that access decisions are continuously validated based on identity, context, and behaviour, rather than relying on network location.

This enables organisations to reduce risk, improve visibility, and support secure access for remote, hybrid, and cloud-first environments.

Can Okta replace our legacy authentication solutions?

Yes. The Missing Link implements Okta to replace legacy authentication, SSO, and password management systems with a modern, centralised identity platform.

Okta enables secure, policy-driven access across applications while reducing reliance on fragmented or outdated authentication tools. This improves security posture, simplifies user access, and supports scalable identity management across distributed environments.

This approach is particularly valuable for organisations modernising infrastructure or adopting cloud and SaaS platforms.

Do you offer managed services for Okta?

Yes. The Missing Link provides managed services for Okta, including ongoing policy tuning, user lifecycle automation, monitoring, reporting, and optimisation.

These services ensure identity environments remain secure, efficient, and aligned to changing business and security requirements.

By managing day-to-day identity operations, The Missing Link helps organisations maintain strong access controls while reducing internal administrative overhead.

How do we get started?

The Missing Link provides a structured approach to getting started with Okta, beginning with a readiness assessment, followed by solution design, implementation, and optimisation.

This may include proof of concept deployments, integration with existing systems, and alignment to security frameworks such as Zero Trust or Essential Eight.

By working with certified Okta specialists, organisations can accelerate deployment, reduce risk, and ensure their identity strategy is aligned to both security and user experience goals.

Cyber Security

How to use leftover EOFY IT budget to secure delivery

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Why your SOC isn’t keeping up with modern threats

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5 lessons from CISO Critical Infrastructure Melbourne

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