Are you curious about leveraging RPA to combat the Great Resignation?

If organisations want to thrive amidst the workforce drain driven by the Great Resignation, it’s worth leveraging RPA to revolutionise how your business works.

RPA (Robotic Automations Processes) uses technology that makes it easy to build, deploy, and manage software robots that emulate human actions interacting with digital systems and software. RPA can help businesses reduce costs, accelerate growth, and help to retain your best talent.

What caused the Great Resignation?

The term first came to prominence in 2021 as we all grappled with a global pandemic that changed the way we work forever.

Essentially, the Great Resignation is a movement that spans all industries, employment types, and age groups and refers to the trend of reflecting on their work-life setup.

Now crowds of people are leaving their jobs or throwing caution to the wind and changing careers. While the factors involved are many – for some, it was the pursuit of higher wages or more flexibility – an undeniable factor in the Great Resignation is people admitting they want a more satisfying role.

And one of the most common reasons people gave for their feelings of dissatisfaction? A dull, repetitive, or un-stimulating role. In fact, one report highlights that as many as 90% of employees are frequently burdened with boring, recurring tasks.

Think about it - if you don’t feel mentally stimulated in your career because you enter “autopilot mode” every time you sit at your desk, it’s easy to see why some people might want to look for alternative work.

Therefore, organisations will benefit from looking for ways to automate tedious, repetitive tasks and instead offer meaningful, challenging work to their staff.

How your automation investments can sustain operations and empower your workforce

While The Great Resignation might be seen as a good thing for each individual who heads off to find a more enjoyable role, it has led to some industries struggling to find the right talent, or enough talent, to fill staffing needs. While cyber security was already facing some talent shortages before the start of the pandemic, the Great Resignation is now throwing out some additional challenges for the IT industry as a whole.

If you want to lead your organisation through this challenging time and come out on top, you will need to double down on your automation investments to sustain operations and empower your workforce to work smarter, not harder (including retaining employees).

And with Gartner predicting that 90% of large organisations globally will have adopted RPA in some form by late-2022, can your organisation afford not to leverage RPA?

What are the benefits of Robotic Process Automation for organisations?

The potential for Robotic Process Automation is significant, and the take up is growing by the day. It’s not hard to see why so many organisations would want to automate repetitive tasks, reduce costs & accelerate growth.

RPA uses sophisticated software to create efficiencies and improve accuracy. In fact, you can boost business processes and increase efficiencies by up to 80% with Robotic Process Automation (RPA) customised for you by The Missing Link.

Organisations across all industry groups can use RPA to configure and implement scalable solutions to manage the repetitive tasks of your growing business.

While workflow automation certainly isn’t a new concept, astute leaders are starting to really prioritise automation.

Five key areas where automation can bring noticeable benefits: 

  1. 1. Automation can improve your profitability through:

  • Reduced work errors - by automating critical steps in a process, you can help to ensure that each step is carried out accurately and consistently each time. This can help to improve the quality of the output from the process and can also help to reduce the chances of human error
  • Better turnaround times – due to the improved communications and reduced margin of errors, you can then improve on turnaround times
  • Improved scalability options – thanks to the ability to automate key tasks and also increased efficiency, your organisation can confidently scale up operations
  1. 2. Automation helps you retain your talent, boosting employee satisfaction by:

  • Making work more rewarding - as teams are relieved of dull, repetitive tasks, they can spend more time on projects that ultimately feel more stimulating and satisfying
  • Enables you to thrive with work from home or hybrid routines – as many organisations move to a hybrid work model, you can benefit from a cloud-based system, which will empower employees to work from wherever they want
  1. 3. Automation can lead to improved communication with clients/customers

RPA can help improve all client communication by:

  • Centralised communication - RPA can ensure that all client communication is centralised in one place, which makes it easier to track and follow up on
  • Notification of potential errors – a good RPA system can also be set up to alert teams to any protentional issues with a system or a client project
  • Lead nurturing, and customer relationship management (CRM) - when effectively leveraged, marketing automation makes businesses more responsive to customers and prospective leads, providing the support and guidance that builds trust over time.
  1. 4. Keeps your organisation at the cutting edge of your industry

Seeing as, by 2025, the market for collaborative robotics is expected to reach $12 billion, with the potential economic impact of knowledge work automation expected to be $5-7 trillion by 2025, the use of RPA is here to stay

In fact, RPA revenue grew 63% in 2018 (to $846 million). And for a good reason.

Therefore, if you want to stay competitive, you’ll need to embrace the tech.

Automation can be applied to practices such as patching and other types of maintenance, as well as monitoring, infrastructure management, incident management, deployment of applications, enforcement of security and risk management, and more. This will keep you up to date with all your systems and security.

  1. 5. Drives better decision-making

RPA implementation means that with increasingly sophisticated machine learning and artificial intelligence capabilities, you’ll have access to better data to help you plan your next moves or to give you greater insights when making decisions.

What are your 2022 Automation plans? Let us help.

We know that RPA (Robotic Automations Processes) can deliver the ultimate scalable digital workforce. You can enjoy seeing your business grow by discovering new efficiencies, increasing productivity, reducing costs and removing human error.

So, what are your plans for automation in 2022? If you’re ready to leverage RPA to combat the Great Resignation – and at the same time enhance many aspects of your business – then let’s chat! The Missing Link team are ready to help you achieve your automation goals. Get in touch with our friendly team today.


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Taylor Cheetham

Campaign Manager