Working in a law firm often means long hours, and extensive to-do lists. It can be difficult to stay on top of everything that needs to be done – especially when it comes to upgrading your technology.

For this reason, more and more firms are starting to outsource various aspects of their technology and process management to experts such as The Missing Link. Key areas of outsourcing include:

Processes

To drive a distinct competitive advantage, many firms have taken to outsourcing core processes, like document review cycles. This frees up higher-skilled talent to focus on more strategic/complex elements of matters.

Legal Process Outsourcing (LPO), for instance, is where a law firm outsources legal support services to a small external firm or services provider – via cloud-based systems or workspaces. By outsourcing routine and time-intensive work, firms can gain a competitive advantage by operating faster and more cost-effectively.

Managed cloud services

With a managed cloud services, you can leave all of the strategy, set-up and ongoing maintenance of your cloud service to a third party provider, such as The Missing Link.

You also receive a full cloud strategy, with detailed recommendations regarding which aspects of your infrastructure you should transition, and how you should do so. You also get a single, reliable source of support, ongoing reports and insights regarding your new set up, and peace of mind that it is being professionally and carefully maintained.

Support and maintenance

With managed support, The Missing Link can take care of all of your support and maintenance for you. If there is an issue, it can be resolved quickly and effectively, even if it’s after hours. Many firms are now choosing to outsource their patched management: taking away the time-consuming, ad-hoc patch process.

Not sure if you are ready to move to the cloud yet? Contact us on 1300 865 865 for a cloud readiness assessment. This assessment will provide you with a logical, phased approach to help understand and plan your transition to the most appropriate cloud solution.

Security, backup and disaster recovery

Protecting your business is also future-proofing it. At The Missing Link, we offer a range of backup solutions to meet your needs. By outsourcing these core elements of your business, you can enjoy a high level of security and protection, as well as the peace of mind of knowing your client’s precious data is safe from external threats.

Internet and connectivity

As a law firm, downtime simply isn’t an option. Your people and clients expect a robust, reliable internet solution and sophisticated connectivity solutions. For this reason, many firms are outsourcing their internet and connectivity services to an expert provider. 

To learn more about the options when it comes to IT support for your law firm, contact The Missing Link or call us on 1300 865 865. 

Author

Bec Ney

Head of Marketing