Patch Management as a Service.

Stay secure, compliant, and ahead of risk.

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Patching is critical, but often overlooked.

With lean internal teams and increasing complexity, it’s no wonder businesses struggle to keep every device, system, and app up to date. Unfortunately, this delay can lead to serious security gaps.

Patch Management as a Service (PMaaS) gives you a smarter, faster way to patch. Delivered via enterprise-grade tools and fully managed by our team of experts, we help you stay secure and compliant, without draining your IT resources. 

Why patching matters?

102 days (7)

When patching is neglected, your business is left exposed. Our proactive, fully-managed service ensures this never happens.

What's included in PMaaS?

Expect regular visibility through dashboards and reports, showing exactly what's patched, when, and where.
End-to-end patching

 

Multi-platform support
Remote coverage
Automated and intelligent scheduling
Detailed compliance reporting

 

Low user disruption

Our process.

assess-plan-execute-support (1800 x 365 px)

 


What are the benefits?

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  • Improve security posture: Proactively close known gaps
  • Achieve compliance: Adhere to the ASD Essential 8
  • Reduce risk exposure: Up to 80% less time vulnerable
  • Lower TCO: Cut patching costs by up to 90%
  • Audit-ready reporting: For peace of mind and accountability

Want to learn more?

Get in touch with us.

Frequently asked questions

  • What is Patch Management as a Service (PMaaS)?

    Patch Management as a Service (PMaaS) is an outsourced IT solution that ensures your systems, applications, and infrastructure are continuously updated with the latest security patches and software updates. The Missing Link’s PMaaS helps protect your business from vulnerabilities, reduce downtime, and maintain compliance by automating the patching process.

  • Why is patch management important for cyber security?

    Unpatched software is a major attack vector for cyber criminals. Patch management is critical for closing security gaps, preventing data breaches, and ensuring compliance with standards such as ISO27001, ASD Essential Eight, and the Cyber Security Act.

  • How does The Missing Link's Patch Management service work?

    Our team deploys HCL BigFix to deliver policy-based patching, scheduled rollouts, testing environments, and real-time visibility. We handle everything from discovery and scheduling to testing, deployment, and reporting.

  • What visibility do I have into patch status and compliance?

    We provide detailed reporting and dashboards that show real-time patch compliance, upcoming patches, failed updates, and historical trends. These reports support audit and governance requirements.

  • What’s the difference between automated patching and manual patching?

    Automated patching uses tools to identify, test, and deploy patches with minimal human intervention, reducing delays and human error. Manual patching is time-consuming and increases the risk of oversight or inconsistent updates. Our solution leverages automation with human oversight for optimal performance and security.

  • How does patch management fit into my overall IT security strategy?

    Patch management is a foundational layer of your cyber security posture. It reduces the attack surface, complements endpoint protection and vulnerability management, and is a core element of any Zero Trust or defence-in-depth strategy.

  • How do I get started with Patch Management as a Service?

    Reach out to us and we’ll conduct an initial assessment, define your patching policy, and set up the right solution for your infrastructure.