Client Case Studies can be viewed here.


"Diversa has been a client of The Missing Link since July 2011. During that time our business has grown significantly and The Missing Link have supported us all the way.

They have provided us with an IT infrastructure and support solution that is geared towards our business, and to a standard that we would not have been able to attain using our own internal resources. 
We highly recommend The Missing Link as a specialist for any businesses looking at implementing a cloud infrastructure. The company as a whole is extremely organised, reliable and consistently delivers exceptional service. Their talented and dedicated engineers always follow through and ensure that the job gets done.
There are many different cloud service providers in the market – however, what I believe sets The Missing Link apart is that they tailor their services specifically to meet the clients’ requirements and then hold themselves accountable for ensuring it meets their needs. This is what they have done for us.
Partnering with The Missing Link has allowed us to reduce inefficiencies. They have optimised our IT environment allowing us to focus on our core business of superannuation fund management and administration.
I believe that The Missing Link would be an asset for your company, as they have been to ours, and we give them our highest recommendation."
Andrew de Vries, Head of Superannuation

Beilby Poulden Costello Lawyers

"As our IT partner over the last 10 years, The Missing Link has delivered an on-premises solution that has eradicated any potential headaches leaving us to focus on our business. They have tailored a solution to suit our needs, were flexible and honest throughout the process and as a result increased our overall efficiency.

We choose to continue working with The Missing Link because they have taken time to get to know us and our business needs and continue to deliver exceptional service no matter the requirement. 

At all times we have found The Missing Link to be extremely responsive, reliable and hardworking. We would recommend anyone with IT requirements to get in touch with the team at The Missing Link."

Scott Hall-Johnston

Goodman Group

"We have had more than 5 years' partnership with The Missing Link for the provision of Deskside support for end-users and implementation projects. Our experience has been very positive overall. This is attributed to consistently high-quality engineers, timely response, reasonable charges and flexibility. The Missing Link has an effective skills training and customer orientation programmes the engineers go through before they hit the ground. Our end-users highly regard the The Missing Link engineers."  
Edwin Zambrano, Head of IT Service Management

Budget Car & Truck Rental

"The Missing Link are a fantastic team, highly professional and motivated with a balanced approach between good relationship management and solid technical knowledge. I would recommend The Missing Link to any company looking to buy new or modernise their existing IT infrastructure."
Ben Cully, General Manager

Watson Mangioni Lawyers

"Yesterday morning one desktop got hit with a Cryptolocker variant [isolated it before it killed the network shares]. I deployed Webroot using psexec to everything on the wmlaw domain, it took about 15min. Four nasties were identified and cleaned within 10min. Amazing product. I’ll roll it out properly using group policy shortly and once we know exactly the licence count we’ll be purchasing. Thank you!"
Richard Newton, IT Manager