Pay-as-you-go support

Prefer to pay for support services as you use them? No problem. The Missing Link offers support services on a pure pay-as-you-go basis. So if your system hits a snag that needs a serious service escalation, or your in-house IT person desperately needs a holiday, we can be there as a dependable back-up.

You can even pay before or after you need us:

• Simply call us when you strike an unexpected glitch – if you need to escalate a high-end security issue or troubleshoot a complex system problem.
• Or expect the unexpected and pre-purchase a set number of support hours (at a reduced rate).

Help without the overheads

You won’t pay anything to have us on standby: We’ll only charge when we do work for you.

Either option offers a cost-effective safety net if you have a small, robust system, or if you normally have your own IT people.  

Our onsite and remote support is charged in 15 minute increments, while Service Desk support is charged in 6 minute increments.

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